F&B Host/Hostess Food & Beverage Rome, Soho House Rome View Role

Soho House & Co.; Roma; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Staff canteen

Monthly staff screenings & gym classes

50% discount on Cowshed Spa

50% F&B discount

50% discount on public restaurants

Birthday gift: 1 day off + voucher

House Hero program

Corporate benefits platform

Job summary

Soho House & Co. in Rome is seeking a passionate Host/Hostess to join our vibrant F&B team. You will be the first smiling face welcoming members and guests, ensuring a seamless experience from arrival to departure.

In this role you’ll manage reservations, coordinate seating, deliver menus and water, and support the wait staff to create memorable moments in a fast-paced club environment. You must be reliable, friendly, and able to stand for long periods, with a passion for hospitality and guest

Qualifications

• Passion for food & beverage and guest satisfaction.
• Reliable, flexible, friendly team member.
• Eligible to work in Italy or holds Italian work permit.
• Able to stand for extended periods and perform tasks.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations through OpenTable.
• Provide menus and deliver water and drinks as needed.
• Coordinate seating options with wait staff.
• Deliver orders from kitchen to guests quickly and accurately.
• Provide excellent customer service and anticipate guests' needs.
• Greet guests upon departure.

Skills

Passion for F&B

Guest satisfaction

Reliable

Flexible

Italian work eligibility

Stands for 8 hours

Job description

We are seeking a passionate Host/Hostess to join our F&B team.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Main Duties

• Welcoming guests to the venue
• Providing accurate wait times and monitoring waiting lists
• Managing reservations through OpenTable
• Provide menus and deliver water and drinks, if needed
• Coordinate with wait staff about available seating options
• Responsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurants
• Provide excellent customer service to everyone, anticipating the members and guests needs
• Perform tasks to support the waiters and other staff members
• Greet customers upon their departure

Requirements Skills

• Must have a passion for food and beverage and guest satisfaction.
• You have to be reliable, flexible, friendly and happy to be a key part of the team that strives for success
• Only those Hosts/Hostesses who are eligible to work in Italy or have a valid Italian work permit/visa will be considered for the above position.
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 50 pounds.
• Must be able to kneel, bend, crouch and climb is required.
• Staff Canteen
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• 50% Discount Public Restaurants
• Birthday Gift: 1 day OFF+Voucher
• House Hero and Introduce a Star Program
• Corporate Benefits (access discounts platform)