Housekeeping Supervisor

Soho House & Co

Roma

In loco

EUR 23.000 - 29.000

Tempo pieno

47 ore fa

Candidati tra i primi

Generatore di candidature

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Vantaggi offerti da questo lavoro

Soho Friends Membership

Staff Canteen

Monthly Staff Screenings & Staff Gym

Discounts (F&B/Restaurants)

Descrizione del lavoro

Soho House Rome is seeking a skilled Housekeeping Supervisor to lead the housekeeping team and maintain high standards of cleanliness and service for our members and guests. You will manage daily shift operations, train staff, and ensure adherence to sanitation protocols while delivering first-class hospitality in a fast-paced, luxury hotel environment.

As part of the Soho House team you’ll be a key part of a vibrant culture, with opportunities to connect, grow, and make an impact while

Competenze

3–5 years’ experience in housekeeping.
Excellent interpersonal skills and ability to build relationships.
Fluent in English.
Organised and reliable.

Mansioni

Assign housekeeping sections and prepare daily worksheets.
Supervise daily housekeeping shift operations and ensure policy compliance.
Hands-on service of rooms/public areas when needed and cover evening shift.

Conoscenze

Customer service

Team leadership

Interpersonal skills

English

Descrizione del lavoro

Excellent customer service

We are seeking a skilled and passionate Housekeeping Supervisor to join the team. You’ll have at least 3 year of experience in busy, high profile hotel operations and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Responsibilities

We are seeking an experienced Housekeeping Supervisor to join our team at Soho House Rome. We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.

Main Duties

To assign Housekeeping Attendants sections and prepare daily work sheets;
To support the completion of all annual and mid-year team performance reviews;
To assist in the selection process for new team members when necessary;
To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures;
To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required;
To check accommodation and public areas daily, to ensure cleanliness is of the required standard;
To ensure the department has proper supplies, equipment and uniform;
To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry;
Training, scheduling, evaluating, disciplining, motivating and coaching employees;
To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken.

What We Are Looking For

Up to 3-5 years’ experience in housekeeping
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team

Benefits