TRICARE Benefits Advocate & Counselor

US Military Treatment Facilities under DHA; Vicenza; On-site; EUR 40,000 - 58,000; Full time

Job summary

US Military Treatment Facilities under DHA seeks a Contact Representative and Beneficiary Counseling and Assistance Coordinator to assist TRICARE beneficiaries in understanding and obtaining benefits. The role includes advising on health benefit options and serving as a debt collection assistance officer.

US Citizens may apply; one year of specialized experience or equivalent education is required, with a combination approach allowed to meet qualifications. This is a Direct Hire Solicitation.

Qualifications

• One year of experience as a beneficiary advocate or advisor assisting Health Care Program beneficiaries in understanding and obtaining benefits.
• Graduate-level education in a relevant field such as Business Administration, Hospital Administration or Management.
• A combination of education and experience may be used if total qualifications equal or exceed 100%.

Responsibilities

• Serve as a Contact Representative and Beneficiary Counseling and Assistance Coordinator.
• Advise beneficiaries on TRICARE benefits and how to obtain them.
• Assist with Debt Collection as needed.

Skills

Beneficiary advocacy

Customer service

Health care program understanding

Education

Graduate level education

Job description

US Military Treatment Facilities under DHA seeks a Contact Representative and Beneficiary Counseling and Assistance Coordinator to assist TRICARE beneficiaries in understanding and obtaining benefits. The role includes advising on health benefit options and serving as a debt collection assistance officer.

US Citizens may apply; one year of specialized experience or equivalent education is required, with a combination approach allowed to meet qualifications. This is a Direct Hire Solicitation.