Training Development Coordinator

Zegna; Milano; On-site; EUR 40,000 - 45,000; Full time

Job summary

ZEGNA, a global luxury menswear leader, seeks a Training Development Coordinator based in Milan. Lead global retail training programs, design instructional materials, and drive learning initiatives aligned with seasonal collections.

You will collaborate across departments to deploy e-learning and workshops, monitor KPIs, and manage budgets. Requirements include 4+ years in retail training, university degree, expertise in instructional design and eLearning tools, and fluent English.

Qualifications

• You bring at least 4 years in retail training on a worldwide scale.
• University degree is required.
• Extensive knowledge of instructional design theory, learning principles and techniques.
• Experience designing multiple training events in a corporate setting (training delivery a plus).
• Knowledge of eLearning software and proficiency in MS Office (Excel, PowerPoint).
• Self-reliant with the ability to coordinate many tasks simultaneously.
• Passion for innovation in learning activities and strong interpersonal skills.
• Fluent English, both spoken and written.

Responsibilities

• Collaborate with internal departments and external partners to create tools for consistent training deployment.
• Manage the rollout of global e-learning training programs with local teams.
• Monitor training effectiveness using KPIs and metrics.
• Develop Global and local Retail Training frameworks: modules, guides, workshops, eBooks.
• Identify learning needs through analyses, surveys, and manager interviews.
• Deliver and conduct workshops, including Train the Trainer sessions.
• Manage the department budget and allocate resources for training needs.

Skills

Retail training

Instructional design

Communication skills

Fluent English

Education

University degree

Tools

eLearning software

MS Office

Job description

About Zegna

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE

As Training Development Coordinator , based in Milan, you will bring your unique strengths to the Global Retail Capabilities & Content Development Team , helping us to improve individual and organizational performance by the organization, identifying training needs, developing annual training programs, assessing the organization’s strengths and weaknesses, creating instructional materials, offering structured learning experiences, and evaluating effectiveness of training programs.

You’ll work closely with your team to drive meaningful results and shape the way we work and grow.

More Specifically You Will

• Collaborate with internal departments (Regional Trainers, Retail Functions, Marketing, VM, HR) and external (graphic artists, suppliers…) to create tools and procedures for consistent training deployment across markets
• Manage the rollout of the global e-learning training programs by supporting local teams
• Monitor the effectiveness of the trainings through assigned KPI’s and metrics
• Develop and create Global and local Retail Training frameworks (modules, guidelines, activities, workshops, eBooks, teaching guides…) for the seasonal collection, selling ceremony, capsules, and induction tools
• Identify learning needs through various analyses including; sales staff performance, job roles, surveys, market research and interviews with Retail Managers - developed personalized reports
• Deliver and conduct workshops; including ‘Train the Trainer’ sessions
• Be responsible for managing the department’s budget, allocating financial resources, and making investment decisions based on training needs and priorities
• WHO YOU ARE
• You bring at least 4 years in retail training on a worldwide scale
• University degree
• Extensive knowledge of instructional design theory, learning principles and techniques
• Experience in designing multiple training events in a corporate setting, (training delivery a plus)
• Knowledge of eLearning software
• Proficiency in MS Office (Excel, PowerPoint)
• Self-reliance and ability to coordinate many tasks simultaneously
• Passion for innovation in learning activities
• You’re known for your excellent interpersonal and communication skills
• You communicate fluently in Fluent English, both spoken and written
  
  

What We Offer

• The position provides for a base salary between € 40-45K
• The position is expected to be classified within the National Collective Bargaining Agreement (CCNL Tessile). The final contractual classification will be determined using objective criteria, including the candidate's qualifications, skills, competencies and relevant professional experience.
• Remuneration is determined on objective criteria, regardless of gender. Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.
  
  

JOINING ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.