Training Development Coordinator

Ermenegildo Zegna Holditalia S.p.A; Milano; On-site; EUR 40,000 - 45,000; Full time

Job summary

Ermenegildo Zegna Holditalia S.p.A in Milan is seeking a Training Development Coordinator to join the Global Retail Capabilities & Content Development Team. You will identify training needs, develop annual programs, and create instructional materials to elevate performance across markets.

Responsibilities include collaborating with regional teams, rolling out global e-learning, monitoring KPI’s, and building global/local training frameworks for collections and induction tools.

Qualifications

• At least 4 years in retail training on a worldwide scale.
• University degree required.
• Extensive knowledge of instructional design theory and learning principles.
• Experience designing multiple training events in a corporate setting; training delivery is a plus.
• Knowledge of eLearning software and MS Office (Excel, PowerPoint).

Responsibilities

• Collaborate with internal departments and external partners to create tools and procedures for training deployment across markets.
• Manage rollout of global e-learning training programs and support local teams.
• Monitor effectiveness of trainings using KPI’s and metrics.
• Develop global and local Retail Training frameworks for collections, ceremonies, capsules, and induction tools.
• Identify learning needs through analyses and develop personalized reports.
• Deliver and conduct workshops, including Train the Trainer sessions.
• Manage department budget and allocate resources for training needs and priorities.

Skills

Retail training

Instructional design

English fluency

Education

University degree

Tools

MS Office

eLearning software

Job description

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE

As Training Development Coordinator , based in Milan, you will bring your unique strengths to the Global Retail Capabilities & Content Development Team , helping us to improve individual and organizational performance by the organization, identifying training needs, developing annual training programs, assessing the organization’s strengths and weaknesses, creating instructional materials, offering structured learning experiences, and evaluating effectiveness of training programs. You’ll work closely with your team to drive meaningful results and shape the way we work and grow.

More specifically you will:

• Collaborate with internal departments (Regional Trainers, Retail Functions, Marketing, VM, HR) and external (graphic artists, suppliers…) to create tools and procedures for consistent training deployment across markets
• Manage the rollout of the global e-learning training programs by supporting local teams
• Monitor the effectiveness of the trainings through assigned KPI’s and metrics
• Develop and create Global and local Retail Training frameworks (modules, guidelines, activities, workshops, eBooks, teaching guides…) for the seasonal collection, selling ceremony, capsules, and induction tools
• Identify learning needs through various analyses including; sales staff performance, job roles, surveys, market research and interviews with Retail Managers – developed personalized reports
• Deliver and conduct workshops; including ‘Train the Trainer’ sessions
• Be responsible for managing the department’s budget, allocating financial resources, and making investment decisions based on training needs and priorities

WHO YOU ARE

• You bring at least 4 years in retail training on a worldwide scale
• University degree
• Extensive knowledge of instructional design theory, learning principles and techniques
• Experience in designing multiple training events in a corporate setting, (training delivery a plus)
• Knowledge of eLearning software
• Proficiency in MS Office (Excel, PowerPoint)
• Self-reliance and ability to coordinate many tasks simultaneously
• Passion for innovation in learning activities
• You’re known for your excellent interpersonal and communication skills
• You communicate fluently in Fluent English, both spoken and written

WHAT WE OFFER

The position provides for a base salary between € 40-45K

The position is expected to be classified within the National Collective Bargaining Agreement (CCNL Tessile). The final contractual classification will be determined using objective criteria, including the candidate's qualifications, skills, competencies and relevant professional experience.

Remuneration is determined on objective criteria, regardless of gender.

Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.

JOINING ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.