TECHNICAL SALES SUPPORT SPECIALIST

FIMER; Terranuova Bracciolini; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

FIMER, a historic Italian renewable energy brand, specializes in PV inverters and storage systems and is expanding its global footprint. The Technical Sales Support Specialist will drive business development by offering technical and commercial pre-sales support, assisting with sizing, configurations, and integration across residential to utility-scale projects.

The role interacts with Sales, Distributors and End Customers, prepares proposals, and delivers technical trainings.

Competenze

• Bachelor’s or master’s degree in Electrical/Electronic/Power Eng, or a technical qualification with PV experience.
• Fluent in Italian and English; other languages a plus.
• Availability to travel in Italy and abroad.

Mansioni

• Provide pre-sales technical and commercial support to the sales network, in coordination with Sales and Service.
• Gather customer requirements during pre-sales meetings and analyse specifications.
• Design residential, commercial, industrial and utility-scale PV systems with monitoring and storage.
• Define preliminary configurations for inverters, storage and monitoring, checking compatibility.
• Carry out technical and economic comparisons between solutions, highlighting performance and costs.
• Prepare technical data sheets, component lists and tender responses.
• Prepare technical and commercial proposals and tender documents with the Sales team.
• Conduct pre-sales presentations and demonstrations.
• Handle technical enquiries and guide customer decisions prior to order.
• Deliver technical and commercial training for customers, distributors and Sales.
• Attend trade fairs, events and webinars, identifying opportunities.
• Collaborate with Product Management, R&D, Service and Quality to tailor solutions.
• Monitor regulations, technical standards, competitors and market trends.

Conoscenze

PV market knowledge

Inverter sizing

Energy storage systems

Single-line diagrams

Electrical regulations

Design software

Communication protocols

Formazione

Electrical engineering degree

PV experience alternative

Strumenti

PVsyst

AutoCAD

Descrizione del lavoro

Function: Service Corporate

Reporting Line: Service Manager

Employment Contract Type: Permanent

Other: Availability to travel in Italy and Abroad

Education - Bachelor’s or master’s degree in Electrical Engineering, Electronic Engineering, Power Engineering or related disciplines; or, alternatively, a technical qualification with at least three years’ proven experience in the photovoltaic sector.

Languages - Fluent in Italian and in English. Other languages are a plus.

OVERVIEW

A historic Italian brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems.

The company is currently engaged in an ambitious growth and development program, supported by significant investments in technology, organization, and management, with the aim of strengthening its position in the solar inverter market and building a solid, future-oriented structure.

With a comprehensive and competitive product portfolio, it enters the market with clear and ambitious goals.

JOB SUMMARY AND SCOPE

The Technical Sales Support Specialist provides technical and commercial support to the sales network, distributors, installers and end customers, contributing to business development through solutions that meet customers’ technical and financial requirements.

This role works alongside the sales team in pre-sales activities, in drawing up quotations and in negotiations, highlighting the benefits of inverters and storage solutions and providing support with their selection, sizing and integration.

ACTIVITIES

• Provide pre-sales technical and commercial support to the sales network, distributors and customers, in coordination with the Sales and Service departments.
• Gather customer requirements during pre-sales meetings and analyses specifications, verifying feasibility and technical requirements.
• Design residential, commercial, industrial and utility-scale photovoltaic systems with monitoring and storage systems.
• Define preliminary configurations for inverters, storage and monitoring, checking compatibility and integration constraints.
• Carry out technical and economic comparisons between solutions, highlighting performance, costs and benefits for the customer.
• Prepare technical data sheets, component lists and responses to specifications to support quotations and tenders.
• Prepare technical and commercial proposals and tender documents in collaboration with the Sales team, supporting follow-up and negotiations.
• Conduct pre-sales presentations and demonstrations, illustrating the configurations, performance and benefits of the proposed solutions.
• Handle technical enquiries regarding proposals and suggest alternatives, guiding the customer through the decision-making process prior to placing an order.
• Deliver technical and commercial training for customers, distributors and the Sales team, highlighting the benefits of the products.
• Attend trade fairs, events and webinars, identifying technical and commercial opportunities.
• Collaborate with Product Management, R&D, Service and Quality to resolve technical issues and tailor solutions to customer needs.
• Monitor regulations, technical standards, competitors and trends in the photovoltaic market.

TECHNICAL SKILLS

• Knowledge of the photovoltaic market, key components and customer requirements.
• Experience in sizing and configuring photovoltaic inverters and energy storage systems.
• Familiarity with energy storage systems (BESS) and energy policies.
• Ability to read single-line diagrams.
• Knowledge of electrical regulations and grid connection requirements.
• Use of design and simulation software (e.g. PVsyst, AutoCAD, etc.).
• Good knowledge of communication protocols.

BEHAVIORAL SKILLS

• Customer focus and a focus on technical and commercial results.
• Ability to present solutions and highlight technical and economic benefits.
• An analytical and problem-solving approach.
• Ability to collaborate with Sales and technical departments.
• Prioritisation skills and organisational autonomy.
• A knack for providing technical advice and supporting negotiations.