Technical Sales Manager

UPM Raflatac; Lombardia; Hybrid; EUR 52,000 - 87,000; Full time

Benefits offered by this job

Meal vouchers

Health insurance

Job summary

UPM Raflatac is seeking a Technical Sales Manager to join our Technical Sales & Support team in Milano or remote, Italy. You will drive sales through technical expertise, engage customers, and lead cross-functional projects.

This role combines commercial focus with label materials knowledge, consulting and project leadership in a changing, international environment. You will build strong customer relationships and translate insights into value.

Qualifications

• Strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies.
• Commercially minded and able to connect technical solutions with customer value and growth.
• Experience in customer-facing technical work, consultative selling, application development or a similar role.

Responsibilities

• Drive sales development through technical expertise, customer engagement and solution-oriented collaboration.
• Act as a customer-facing contact for technical inquiries, coordinating with internal functions.
• Identify and progress technically demanding opportunities from need to feasibility, testing and implementation.
• Provide expert consultation on label materials, converting, printing and labeling technologies.
• Lead customer technical projects end-to-end with planning, coordination and risk management.
• Support product homologation, trials and new product implementation with defined criteria.
• Build long-term customer relationships and communicate capabilities clearly.
• Translate insights from market, customers and competitors into input for portfolio development.

Skills

Pressure-sensitive label materials

Label converting

Printing technologies

Consultative selling

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Beside enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace upm.com/careers

We are now looking for a Technical Sales Manager to join our team. This position is located in Milano or remote, Italy.

Greetings from your future manager:

"Technical Sales is a new customer-facing growth capability within our Technical Sales & Support organization. We are looking for professionals who can turn technical expertise into customer value, stronger relationships and new business. If you enjoy working directly with customers, coordinating complex technical projects and connecting commercial priorities with practical solutions, this role offers an exciting opportunity to make a visible impact." - Marzena Sidelnik, Senior Manager, Technical Sales & Support

What you will do

Drive sales development through technical expertise, customer engagement and solution-oriented collaboration, in alignment with strategic account plans

Act as a customer-facing contact point for technical matters coordinating inquiries, qualifications and complex technical related support with the relevant internal functions

Identify, shape and progress technically demanding business opportunities from initial customer need through feasibility assessment, testing, validation and commercial implementation

Provide expert consultation on pressure-sensitive label materials, converting, printing and label application technologies

Lead customer technical projects end-to-end, including project planning, stakeholder coordination, follow-up, risk management and clear documentation of outcomes

Support product homologation, customer trials and new product implementation, ensuring that technical requirements and success criteria are clearly defined

Build trusted, long-term customer relationships and strengthen confidence in UPM Adhesive Materials solutions, services and technical capabilities

Gather customer, application, market and competitor intelligence and translate it into actionable input for portfolio development and internal capability building

Who you are

You have strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies

You understand label products, technical specifications, material performance and customer process requirements

You are commercially minded and able to connect technical solutions with customer value, account priorities and profitable growth

You have experience in customer-facing technical work, consultative selling, application development, technical service or a comparable role

You can manage projects independently, coordinate cross-functional stakeholders and move complex topics toward clear decisions and results

You build credible customer relationships and communicate clearly at different organizational levels, internally and externally

You combine structured analytical thinking with a practical, action-oriented approach to problem solving

You demonstrate self-leadership, sound prioritization, curiosity and the ability to work effectively in a changing, international environment

You are willing and able to travel frequently within assigned market or region

You are fluent in English and Italian

ADDITIONAL INFORMATION ABOUT THE POSITION

Employment Type : Permanent Employment

Collective Bargaining Agreement : CCNL Terziario, Distribuzione e Servizi (Confcommercio) - CNEL Code H011

Classification Level : Quadro

SALARY INFORMATION

This employment/position is classified as Quadro under the CCNL Terziario, Distribuzione e Servizi (Confcommercio - CNEL H011).

The annual earnings of a Technical Sales Manager with good professional skills and competencies are approximately Gross Annual Salary (RAL): €51.900 - €86.500

The indicated salary range reflects the budgeted compensation for the role and will be determined based on the candidate's professional experience, qualifications and competencies.

The indicated salary range includes 13th and 14th monthly salary payments in accordance with the applicable collective agreement .

Additional benefits may include meal vouchers, health insurance and other company programs, where applicable.

This is what we offer to you

• - A meaningful job: We have an inspiring purpose "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• - A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We suppor