Technical Sales Manager

UPM; Lombardia; Remote; EUR 52,000 - 87,000; Full time

Benefits offered by this job

Meal vouchers

Health insurance

Job summary

UPM in Milano or remote Italy is seeking a Technical Sales Manager to translate technical expertise into customer value and lead end-to-end technical projects in the adhesives materials space. You will drive customer engagement, coordinate cross-functional teams, and build long-term relationships while traveling within the assigned market.

Fluent English and Italian required; reports to Senior Manager, Technical Sales EMEIA.

Qualifications

• Strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies.
• Commercial acumen to connect technical solutions with customer value and account priorities.
• Experience in customer-facing technical work, consultative selling, application development or technical service.

Responsibilities

• Drive sales development through technical expertise, customer engagement and solution-oriented collaboration.
• Act as a customer-facing contact point for technical matters coordinating inquiries with internal functions.
• Identify and progress technically demanding business opportunities from initial customer need through feasibility, testing and implementation.
• Provide expert consultation on label materials, converting, printing and label application technologies.
• Lead customer technical projects end-to-end, including planning, coordination, risk management and documenting outcomes.
• Support product homologation, customer trials and new product implementation, ensuring technical requirements are defined.
• Build trusted customer relationships and strengthen confidence in UPM Adhesive Materials solutions.
• Gather customer, application, market and competitor intelligence and translate it into input for portfolio development.

Skills

Pressure-sensitive label materials

Label converting knowledge

Customer-facing technical work

Analytical thinking

Project coordination

English and Italian fluency

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace upm.com/careers

We are now looking for a Technical Sales Manager to join our team. This position is located in Milano or remote, Italy.

Greetings From Your Future Manager

"Technical Sales is a new customer-facing growth capability within our Technical Sales & Support organization. We are looking for professionals who can turn technical expertise into customer value, stronger relationships and new business. If you enjoy working directly with customers, coordinating complex technical projects and connecting commercial priorities with practical solutions, this role offers an exciting opportunity to make a visible impact." - Marzena Sidelnik, Senior Manager, Technical Sales & Support

What You Will Do

• Drive sales development through technical expertise, customer engagement and solution-oriented collaboration, in alignment with strategic account plans
• Act as a customer-facing contact point for technical matters coordinating inquiries, qualifications and complex technical related support with the relevant internal functions
• Identify, shape and progress technically demanding business opportunities from initial customer need through feasibility assessment, testing, validation and commercial implementation
• Provide expert consultation on pressure-sensitive label materials, converting, printing and label application technologies
• Lead customer technical projects end-to-end, including project planning, stakeholder coordination, follow-up, risk management and clear documentation of outcomes
• Support product homologation, customer trials and new product implementation, ensuring that technical requirements and success criteria are clearly defined
• Build trusted, long-term customer relationships and strengthen confidence in UPM Adhesive Materials solutions, services and technical capabilities
• Gather customer, application, market and competitor intelligence and translate it into actionable input for portfolio development and internal capability building

Who You Are

• You have strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies
• You understand label products, technical specifications, material performance and customer process requirements
• You are commercially minded and able to connect technical solutions with customer value, account priorities and profitable growth
• You have experience in customer-facing technical work, consultative selling, application development, technical service or a comparable role
• You can manage projects independently, coordinate cross-functional stakeholders and move complex topics toward clear decisions and results
• You build credible customer relationships and communicate clearly at different organizational levels, internally and externally
• You combine structured analytical thinking with a practical, action-oriented approach to problem solving
• You demonstrate self-leadership, sound prioritization, curiosity and the ability to work effectively in a changing, international environment
• You are willing and able to travel frequently within assigned market or region
• You are fluent in English and Italian

Additional Information About The Position

• Employment Type: Permanent Employment
• Collective Bargaining Agreement: CCNL Terziario, Distribuzione e Servizi (Confcommercio) - CNEL Code H011
• Classification Level: Quadro

SALARY INFORMATION

• This employment/position is classified as Quadro under the CCNL Terziario, Distribuzione e Servizi (Confcommercio - CNEL H011).
• The annual earnings of a Technical Sales Manager with good professional skills and competencies are approximately Gross Annual Salary (RAL): €51.900 - €86.500
• The indicated salary range reflects the budgeted compensation for the role and will be determined based on the candidate's professional experience, qualifications and competencies.
• The indicated salary range includes 13th and 14th monthly salary payments in accordance with the applicable collective agreement.
• Additional benefits may include meal vouchers, health insurance and other company programs, where applicable.

This Is What We Offer To You

• A meaningful job: We have an inspiring purpose "We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional Information

The position holder will report to Senior Manager, Technical Support EMEIA.

For further information about the role, please contact Marzena Sidelnik, Senior Manager, Technical Support EMEIA at [e-mail].

UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,100 people worldwide, with annual sales of approximately €9.7 billion. Our shares are listed on Nasdaq Helsinki Ltd.

UPM - we renew the everyday

Read more: upm.com

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