Strategic Tech Account Manager - Nordics

Simply; Italia; Hybrid; EUR 39,000 - 50,000; Full time

Job summary

Simply.TV is seeking a Technical Account Manager to own a portfolio of Nordic clients, leading onboarding, guiding product integrations, and driving adoption to ensure smooth day-to-day operations.

You will translate field insights into product improvements and collaborate closely with Product, Implementation, and Sales teams to grow accounts through upsell or cross-sell opportunities.

Qualifications

• Must manage client relationships as primary commercial & technical contact.
• Able to guide clients to maximize Simply.TV value and identify upsell opportunities.

Responsibilities

• Own client relationships and act as the main commercial and technical contact.
• Understand client goals and optimize use of Simply.TV data solutions.
• Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute.
• Monitor account health, usage metrics, and potential risks; take proactive actions.
• Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication.
• Document client interactions, account plans, and track open items to ensure transparency.
• Stay up-to-date on product updates, features, and industry trends.

Skills

Client relations

Technical advisory

Cross‑functional collaboration

Upselling & cross-selling

Troubleshooting

Communication

Job description

Simply.TV is seeking a Technical Account Manager to own a portfolio of Nordic clients, leading onboarding, guiding product integrations, and driving adoption to ensure smooth day-to-day operations.

You will translate field insights into product improvements and collaborate closely with Product, Implementation, and Sales teams to grow accounts through upsell or cross-sell opportunities.