Strategic Key Account Executive – Major IT Solutions

TD SYNNEX Italy; San Giuliano Milanese; In loco; EUR 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

TD SYNNEX Italy in Lombardia is seeking an experienced Key Account Manager to lead strategic relationships with major customers across the TD SYNNEX portfolio. You will develop account plans, coordinate cross-functional teams, and drive revenue growth while maintaining margins.

You will act as a trusted advisor to C-level stakeholders, negotiate high-value opportunities, and leverage our e-commerce tools (InTouch) to expand digital engagement.

Competenze

• 6+ years of account management or customer-experience in IT.
• Numerate and data-driven with strong business acumen.
• Deep knowledge of assigned product/service line and integration with portfolio.
• Outstanding customer relations and stakeholder management.
• Able to influence outcomes at C-level and across departments.
• Seen as a trusted advisor helping customers set strategic objectives.
• Able to deliver powerful, concise presentations to all levels.
• Gravitas and business credibility are essential for success.
• Strong sales skills including negotiation and closing.
• Strategic planning skills and cross-functional collaboration.
• Knowledge of product set is an advantage; IT industry experience desirable.
• Experience with CRM systems (Compass) and exposure to SAP R3 is desirable.

Mansioni

• Develops a cross-section of large/strategic accounts with growth opportunities and account planning.
• Act as trusted advisor through face-to-face customer visits with key decision makers.
• Create strategic plans to develop and execute business growth.
• Negotiate high-value customer engagements effectively.
• Identify incremental business through strong relationships and insight.
• Coordinate internal resources via leadership and collaboration with internal teams.
• Identify project opportunities with the Business Development Manager.
• Lead board-level engagement addressing business objectives.
• Deliver value to customers while maintaining margins and product mix.
• Identify needs, resolve issues or escalate to relevant units.
• Gather customer insights through profiling and act to maximize opportunities.
• Ensure timely reporting and CRM updates within TD SYNNEX systems.
• Promote and drive usage of InTouch e-commerce tool with customers.
• Maintain and improve customer SLAs and service quality.
• Prepare high-impact value propositions for C-level discussions.

Conoscenze

Customer relationship skills

Strategic thinking

Presentation skills

Negotiation

Consulting advisor mindset

Strumenti

Compass CRM

SAP R3

InTouch

Microsoft Office

Descrizione del lavoro

TD SYNNEX Italy in Lombardia is seeking an experienced Key Account Manager to lead strategic relationships with major customers across the TD SYNNEX portfolio. You will develop account plans, coordinate cross-functional teams, and drive revenue growth while maintaining margins.

You will act as a trusted advisor to C-level stakeholders, negotiate high-value opportunities, and leverage our e-commerce tools (InTouch) to expand digital engagement.