Strategic Enterprise Payments Account Manager

Checkout Ltd; Ebene; Ibrido; EUR 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Descrizione del lavoro

Checkout.com is seeking an Account Management Specialist to nurture and maintain long-term relationships with Enterprise merchants. You’ll be the first contact post-integration, acting as the voice of our product and a trusted strategic partner.

You will grow portfolios, provide guidance on global payments strategies, analyze performance, and collaborate with Sales, Integration, Support, Legal and Engineering to deliver an outstanding merchant experience.

Competenze

• 1-2+ years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role.
• Experience in the FinTech and/or Payments industry is preferred.
• A strategic problem solver with excellent project management skills and is not afraid to get their hands dirty.
• Customer-centric approach with robust relationship-building skills.
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.
• Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders.

Mansioni

• Grow a portfolio of existing merchants by identifying expansion opportunities.
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Analyse payment performance and provide recommendations to optimise payment flow
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Tracking merchant project deliverables and ensuring merchant activities are updated within Salesforce, Clari, and other CRM tools.
• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
• Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.

Conoscenze

Account management

Relationship management

Sales

Customer success

Strategic thinking

Project management

Strumenti

Salesforce

Clari

Descrizione del lavoro

Checkout.com is seeking an Account Management Specialist to nurture and maintain long-term relationships with Enterprise merchants. You’ll be the first contact post-integration, acting as the voice of our product and a trusted strategic partner.

You will grow portfolios, provide guidance on global payments strategies, analyze performance, and collaborate with Sales, Integration, Support, Legal and Engineering to deliver an outstanding merchant experience.