Strategic Accounts Manager – Payments & Market Infrastructures

Swift Software; Italia; In loco; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Freedom to be yourself

Diverse and inclusive environment

Accessible recruitment process

Support for accessibility requests

Global career exposure

Descrizione del lavoro

Swift seeks a dedicated Relationship Manager to nurture and grow strategic customer accounts within the payments and market infrastructures space. You will collaborate across product, success, operations and marketing to deliver integrated solutions and drive adoption of Swift products.

The role requires 3+ years in payments or banking relationships, strong communication and analytical skills, and a focus on trust and long-term customer value.

Competenze

• University degree in Business, Finance or related field preferred.
• Proven experience (3+ years) as a Relationship Manager in payments/banking/financial industry.

Mansioni

• Manage and grow customer relationships with medium-sized financial institutions and market infrastructures.
• Develop and execute account plans to achieve business objectives.
• Drive customer engagement and adoption of Swift products and services.
• Serve as a trusted contact for assigned customers and resolve queries swiftly.
• Promote Swift’s strategy and value proposition in meetings and events.
• Collaborate with product, operations, marketing and other teams to deliver a coordinated customer experience.
• Generate market intelligence and insights from customer feedback and industry trends.
• Support strategic industry initiatives like ISO 20022 adoption and cross-border payments transformation.
• Build knowledge of payments, market infrastructures and Swift solutions to identify growth opportunities.

Conoscenze

Financial markets knowledge

Payments industry experience

Communication skills

Negotiation

Interpersonal skills

CRM proficiency

Regulatory knowledge

Formazione

University degree (Business/Finance)

Strumenti

CRM software

Descrizione del lavoro

Swift seeks a dedicated Relationship Manager to nurture and grow strategic customer accounts within the payments and market infrastructures space. You will collaborate across product, success, operations and marketing to deliver integrated solutions and drive adoption of Swift products.

The role requires 3+ years in payments or banking relationships, strong communication and analytical skills, and a focus on trust and long-term customer value.