Strategic Account Specialist (M/F/D)

Molex; Salerno; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Lyra Wellbeing Employee Assistance Pro

Competitive salary under Level 2 CCNL 

Opportunities for professional growth

Job summary

Molex seeks a Strategic Account Specialist to drive growth and manage key customer accounts in Telecom, Data Center, and Networking from Italy. You will align with cross-functional teams to shape account strategies, monitor demand, and ensure timely execution of plans and follow-ups.

The role requires several years in sales support or account management within electronics/telecoms, proficiency in SAP/Salesforce, and fluency in English and Italian.

Qualifications

• Bachelor in Engineering required.
• Several years of experience in sales support, account management, customer operations, or commercial roles in electronics/telecommunications/networking/data center industries.
• Familiarity with SAP, Salesforce and other CRM/ERP systems.
• Experience in international/matrixed organizations.
• Fluency in English and Italian; Chinese a plus.
• Experience in sales operations, forecasting, pipeline management, and business reporting.

Responsibilities

• Drive growth and management of strategic customer accounts in Telecom, Data Center, and Networking.
• Align with cross-functional teams to shape account strategies and commercial opportunities.
• Monitor customer demand and ensure timely execution of plans and follow-ups.
• Build and maintain strong relationships with customers and internal stakeholders.
• Coordinate commercial activities across sales, product management, operations and customer service.
• Understand customer applications, demand and business needs to position Molex proposals.
• Assist in preparation and execution of account plans and goals aligned with growth objectives.
• Monitor customer opportunities and demand with accurate delivery tracking.
• Track real-time customer activity for timely internal follow-up and execution.
• Support customer reviews, business updates, QBR preparations and regular account management reports.

Skills

Sales support

Account management

CRM/ERP systems

Forecasting

Pipeline management

Business reporting

SAP

Salesforce

English

Italian

Cross-functional teamwork

International experience

Education

Bachelor in Engineering

Tools

SAP

Salesforce

Job description

In this role you drive growth and management of strategic customer accounts in Telecom, Data Center, and Networking. You’ll align with cross-functional teams to shape account strategies and commercial opportunities. You’ll monitor customer demand and ensure timely execution of plans and follow-ups. The position offers remote work with occasional client visits, with Milan as a base or within Italy.

• Lyra Wellbeing Employee Assistance Program
• Competitive salary under Level 2 CCNL Commercio
• Opportunities for professional growth
• Support development and growth of strategic customer accounts in Telecom, Data Center and Networking
• Build and maintain strong relationships with customers and internal stakeholders
• Coordinate commercial activities across sales, product management, operations and customer service
• Understand customer applications, demand and business needs to position Molex proposals
• Assist in preparation and execution of account plans and goals aligned with growth objectives
• Monitor customer opportunities and demand with accurate delivery tracking
• Track real-time customer activity for timely internal follow-up and execution
• Support customer reviews, business updates, QBR preparations and regular account management reports
• Bachelor in Engineering
• Several years of experience in sales support, account management, customer operations, or commercial roles in electronics/telecommunications/networking/data center industries
• Familiarity with SAP, Salesforce and other CRM/ERP systems
• Experience in international/matrixed organizations
• Fluency in English and Italian; Chinese a plus
• Experience in sales operations, forecasting, pipeline management, and business reporting
• Proactive
• Customer-focused
• Solution-oriented
• SAP
• CRM/ERP systems

Strategic Account Specialist (m/f/d) salerno, campania, it