Remote Strategic Accounts Lead for Telecom & Data Center

Molex; Milano; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Permanent contract

Lyra Wellbeing program

Meal vouchers

CCNL Commercio funds enrollment

Global, multicultural environment

Career development opportunities

Job summary

Molex in Italy is seeking a Sales Support / Account Management professional to grow strategic customer accounts in Telecom, Data Center and Networking markets. You will coordinate between customers and internal teams to enable effective account management and opportunities.

The ideal candidate will be based in Milan or surroundings with flexibility for Italy-wide hires, and a remote-friendly arrangement with occasional client visits.

Qualifications

• Bachelor’s degree in engineering, Business Administration, Marketing, or a related discipline.
• Several years of experience in sales support, account management, customer operations, or commercial-oriented roles within the electronics, telecommunications, networking, or data center industries.
• Familiarity with SAP, Salesforce and other CRM or ERP systems.
• Experience working in an international and matrixed organization.
• Fluency in English and Italian. Chinese would be a plus.
• Experience in sales operations, customer service, forecasting, pipeline management, and business reporting and analysis.
• Proactive, customer-focused, and solution-oriented mindset.
• Ability to manage multiple priorities and work effectively across a global organization.
• Strong analytical skills and detail-oriented mindset.

Responsibilities

• Support the development and growth of strategic customer accounts within the Telecom, Data Center, and Networking markets.
• Build and maintain strong professional relationships with customers and internal stakeholders.
• Coordinate commercial activities across sales, product management, operations and customer service teams to ensure excellent account and customer support.
• Understand customer applications, customer demand, forecast and business needs, to help position the most suitable Molex proposal.
• Assist in the preparation and execution of account plans and business strategies/goals aligned with corporate growth objectives.
• Closely monitor customer opportunities and demand and maintain an accurate tracking of delivery execution.
• Track real-time customer activities and new demand needs to ensure timely internal follow-up and execution.
• Support customer reviews, business updates, QBR preparations and regular account management reports and activities.

Skills

Sales support

Account management

Customer operations

CRM systems

International experience

English & Italian

Education

Bachelor’s degree in engineering or business

Tools

SAP

Salesforce

Job description

Molex in Italy is seeking a Sales Support / Account Management professional to grow strategic customer accounts in Telecom, Data Center and Networking markets. You will coordinate between customers and internal teams to enable effective account management and opportunities.

The ideal candidate will be based in Milan or surroundings with flexibility for Italy-wide hires, and a remote-friendly arrangement with occasional client visits.