Store Manager (Rome)

ALOHAS; Roma; In loco; EUR 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Brand-new store opening

Autonomy & Trust culture

Employee discounts

Growth opportunities

Commitment to sustainability

Descrizione del lavoro

ALOHAS is opening a brand-new store in the historic centre of Rome and is seeking a dynamic Store Manager to lead the team from day one. You will drive sales, deliver premium client experiences and translate brand values into in-store actions that reflect sustainability and style.

You will build a high-performing team, collaborating with HQ on strategy and reporting while ensuring operational excellence and exceptional service at every customer touchpoint.

Competenze

• 3–5 years’ experience as Store Manager in premium or fashion retail.
• Strong leadership and team development skills.
• Strategic vision and ability to turn data into business actions.
• Excellent communication, problem-solving and decision-making abilities.
• Proven experience with sales techniques, KPIs and customer service excellence.
• Familiarity with CRM and clienteling strategies.
• Passion for product, people and retail innovation.
• Fluent in English and Italian; Spanish or other languages are a plus.
• Hands-on, agile, responsible and collaborative mindset.

Mansioni

• Lead the store team and drive commercial performance.
• Own and analyze sales results, KPIs and profitability.
• Collaborate with HQ on strategy, reporting, and priorities.
• Ensure premium client experience and clienteling.
• Oversee stock, VM and in-store presentations.
• Generate reports to support decisions.
• Represent brand and culture in market.

Conoscenze

Store leadership

Sales leadership

Analytical thinking

Communication

CRM familiarity

Clienteling

Bilingual English/Italian

Team development

Agile mindset

Strumenti

CRM systems

Clienteling tools

Descrizione del lavoro

ALOHAS is a Spanish fashion start-up built on a simple idea: only make what people actually order. No overproduction, no deadstock, no waste — just conscious fashion, made to last. We are a fast-growing, international team and we are looking for people who want to help build something different.

THE ROLE

We are looking for a dynamic and experienced Store Manager to lead the team and drive the commercial performance of our brand-new store in the historic centre of Rome, our second store in Italy. You will own results, build and develop your team from day one, deliver a premium client experience and bring the ALOHAS brand to life every day.

YOUR MISSION

Lead the business

• Own and drive sales results, KPIs and store profitability.

• Monitor performance and design action plans to unlock the store’s full potential.

• Collaborate with HQ to align on strategy, reporting, and retail priorities.

• Ensure the store reflects ALOHAS’ vision through high standards of operations and service.

Inspire and grow your team

• Lead by example on the shop floor, setting clear goals and motivating your team.

• Develop, train and coach team members to reach their full potential.

• Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.

• Provide regular feedback and play an active role in talent retention.

Deliver a best-in-class client experience

• Ensure consistent service excellence and personalized interactions with every customer.

• Use the clienteling tool to build strong client relationships and drive loyalty.

• Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.

• Support the omnichannel journey, advising clients on purchase, delivery and service options.

Ensure operational excellence

• Oversee stock management, VM execution and in-store animations.

• Generate reports on store, product and client performance to support decision-making.

• Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).

• Maintain a high standard of organization, visual presentation and in-store efficiency.

Be a key retail voice

• Actively share feedback and ideas to help shape and improve ALOHAS’ retail strategy.

• Represent the brand as an ambassador and innovation driver in your market.

WHAT WE ARE LOOKING FOR

• 3–5 years’ experience as a Store Manager in premium or fashion retail

• Strong leadership and team development skills

• Strategic vision and ability to turn data into business actions

• Excellent communication, problem-solving and decision-making abilities

• Proven experience with sales techniques, KPIs and customer service excellence

• Familiarity with CRM and clienteling strategies

• Passion for product, people and retail innovation

• Fluent in English and Italy (Spanish or other languages are a plus)

• Hands-on, agile, responsible and collaborative mindset

WHAT WE OFFER

• Full-time contract (40h/week) under CCNL Terziario, Distribuzione e Servizi.

• Start date: December 2026.

• The chance to open a brand-new store and build your team from scratch.

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.

• Be an ambassador of the ALOHAS brand.

• Exclusive Discounts: Your family and friends benefit too!

• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey.

• A Company with Soul:

  • We live and breathe sustainability.

  • We support family-life balance, parenthood, gender equality, and diversity.

About ALOHAS

Want to know more? Video Presentation

Our website: alohas.com IG: @alohas