Sales Advisor (Rome)

ALOHAS; Roma; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Flexible hours

Brand ambassador

Exclusive discounts

Growth opportunities

Sustainability culture

Job summary

ALOHAS is opening its first store in Rome and seeks a results-driven Sales Advisor to deliver a unique and memorable client experience. You will warmly welcome visitors, present our sustainable fashion story, and tailor recommendations to individual needs while upholding brand standards and visual guidelines.

You will use clienteling tools to capture preferences, follow up after visits, drive conversion, and build lasting relationships.

Qualifications

• Proven experience in retail.
• Strong sales mindset and ability to meet targets.
• Experience using clienteling or CRM tools to support client engagement and sales.
• Customer-first attitude and excellent interpersonal skills.
• Fluent in English and Italian; Spanish or another language is a plus.
• Proactive, solution-oriented and eager to learn.
• High integrity, motivation and team spirit.

Responsibilities

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Deliver tailored service to build trust and long-term relationships with clients.
• Use clienteling tools to capture preferences, follow up after visits, and support retention.
• Engage customers to maximize conversion and satisfaction; handle questions and returns efficiently.
• Support seamless shopping across online and offline channels and assist with stock replenishment.

Skills

Retail experience

Sales mindset

Interpersonal skills

Bilingual Italian/English

Proactive

Team spirit

CRM tools experience

Tools

CRM tools

Job description

ALOHAS is a Spanish fashion start-up built on a simple idea: only make what people actually order. No overproduction, no deadstock, no waste — just conscious fashion, made to last. We are a fast-growing, international team and we are looking for people who want to help build something different.

THE ROLE

We are looking for a results-driven Sales Advisor for our brand-new store in Rome who will deliver aunique and memorable experienceto each client while actively contributing to thecommercial successof the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will representALOHAS valuesand play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.

• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.

• Stay informed on brand updates and best practices.

• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.

• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.

• Engage with customers in a meaningful way to maximize conversion and satisfaction.

• Handle questions, returns, and service situations with efficiency and care.

• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.

• Understand store KPIs and take ownership of your impact on performance.

• Use the clienteling system as a strategic lever to drive results and nurture client relationships.

• Support operational tasks that ensure smooth daily store operations.

• Identify opportunities to improve results, suggest ideas, and take action when needed.

• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.

• Communicate regularly with teammates and management.

• Share feedback and knowledge to help the team grow.

• Assist with stock replenishment and inventories as needed.

WHAT WE ARE LOOKING FOR

• Proven experience in retail, ideally in a performance-focused environment

• Strong sales mindset and ability to meet and exceed targets

• Experience using clienteling or CRM tools to support client engagement and sales

• Customer-first attitude and excellent interpersonal skills

• Fluent in English and Italian (Spanish or any other language is a plus)

• Proactive, solution-oriented and eager to learn

• High level of integrity, motivation and team spirit

WHAT WE OFFER

• Contracts of 40h, 30h or 20h/week under CCNL Terziario, Distribuzione e Servizi.

• Start date: December 2026, with training before the opening.

• The chance to open a brand-new store and build your team from scratch.

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.

• Be an ambassador of the ALOHASH brand.

• Exclusive Discounts: Your family and friends benefit too!

• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey.

• A Company with Soul:

  • We live and breathe sustainability.

  • We support family-life balance, parenthood, gender equality, and diversity.

Ready to shape the future in a premium fashion brand? Join us and leave your mark

About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.com

Our website: alohas.com IG: @alohas