Flagship Store Manager - Milan

ALO; Milano; On-site; EUR 40,000 - 60,000; Full time

Job summary

ALO in Milano, Italy seeks a Store Manager to lead the store’s Sales, Operations and Visual teams, driving revenue, profitability and merchandising standards while creating a positive, high-performing work environment aligned with the brand.

The role is full-time with opening/closing shifts and weekend availability. Candidates should demonstrate leadership, strong communication, and a growth mindset to deliver exceptional guest experiences through the holiday season and beyond.

Qualifications

• Proven leadership experience in retail or related industry.
• Excellent interpersonal and written communication skills.
• Able to handle multiple tasks in a fast-paced environment.
• Strong business acumen and KPI-driven decision making.

Responsibilities

• Develop and execute the store’s retail strategies.
• Lead Sales, Operations, and Visual teams to meet goals.
• Maintain merchandising standards and store visuals.
• Collaborate with cross-functional partners to support organizational goals.

Skills

Store leadership

Communication

Time management

Adaptability

Entrepreneurial mindset

Tools

MS Office

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of the store’s business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company’s mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals

People Leader

• Ensure that the store team exudes ALO’s mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy

Operations Leader

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation

Business Partner

• Collaborate with cross-functional business partners to support organizational goals
• Be a brand ambassador and create a store culture that aligns with ALO’s mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store

Store Manager Qualifications:

• Proven leadership experience within retail or related industry
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the country from start of employment

The Store Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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