Service Sales Specialist-Motion Service

USTBC ABB Installation Products Inc.; Lucca; Hybrid; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work options

Canteen or meal vouchers

Job summary

ABB Motion Services is seeking a Service Sales Manager with strong experience in industrial sales and a proven ability to build long-term customer relationships across Italian regions. The role involves driving service upgrades, managing pipelines, and coordinating with cross-functional teams to deliver value.

You will travel frequently across Liguria, Emilia and Marche, promoting service contracts, maintenance and spare parts while achieving targets and contributing to ABB's growth in motion

Qualifications

• Minimum 5 years of experience in sales, preferably in industrial environments or automation.
• Availability for frequent business travel across Liguria, Emilia and Marche regions.
• Strong ability to establish customer relationships and foster long-term partnerships.
• Applies structured sales methodologies, managing pipeline, forecasts, and targets.

Responsibilities

• Penetrating the Installed Base by promoting upgrades, retrofits and value-added solutions.
• Generating service sales leads and developing new business opportunities through market analysis and customer engagement.
• Building and maintaining long-term relationships with End User customers.
• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed.
• Applying channel strategies and supporting pricing definition.
• Promoting ABB's Service portfolio during campaigns, meetings and conferences.
• Ensuring prompt and effective response to customer needs and issues.

Skills

Sales experience

Account management

Negotiation

Communication

Cross-functional collaboration

Market analysis

Forecasting

Education

Engineering degree or technical diploma

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Service Sales Manager

Your role and responsibilities

• Penetrating the Installed Base by promoting upgrades, retrofits, and value-added solutions
• Generating service sales leads and developing new business opportunities through market analysis and customer engagement
• Building and maintaining long-term relationships with End User customers
• Preparing, reviewing, and executing sales plans, including proposing recovery actions when needed
• Applying channel strategies and supporting pricing definition
• Acting as a promoter of ABB's Service portfolio during marketing activities (campaigns, trade fairs, customer meetings, conferences)
• Ensuring a prompt and effective response to customer needs and issues

Qualifications for the role

• Minimum 5 years of experience in sales, preferably in industrial environments or automation
• Availability for frequent business travel, including training and customer visits, mainly across Liguria, Emilia and Marche regions.
• Strong ability to establish strong customer relationships and foster long-term partnerships
• Applies structured sales methodologies, managing pipeline, forecasts, and achieving targets aligned with business results
• Technical background (technical diploma or engineering degree)
• Solid knowledge or familiarity with Drives and industrial automation systems
• Experience in service sales (e.g., contracts, maintenance, spare parts) is a strong plus
• Strong customer orientation and business development mindset
• Excellent communication and negotiation skills
• Ability to work both independently and within cross-functional teams (internal and external stakeholders)
• Solid knowledge of spoken and written English and Italian

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

• Applicable CBA: Metalmeccanico
• Minimum annual salary: € 36.000
• Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus

Benefits

• Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families
• Welfare plan with a wide range of personalized services
• Canteen or meal vouchers provided
• Company Car as per local policy

More about us

ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers' motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.