Senior Account Solution Architect – Financial Services (Italy)

Salesforce, Inc.

Lombardia

Hybrid

EUR 70,000 - 94,000

Full time

47 hours ago

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Job summary

Salesforce Italy seeks an experienced Lead Account Solution Engineer to partner with Account Executives for strategic Italian Financial Services accounts in Milan. You will shape account strategy and deliver end-to-end architectures with tailored demos across multi-cloud setups.

You will mentor SEs, lead executive engagements, and drive value realization through Agentforce, Data Cloud and Financial Services Cloud.

Qualifications

8+ years in pre-sales, solution consulting or architecture with notable FS experience in the Italian market.
Proven record of leading technical strategy on large, enterprise deals.
Deep knowledge of CRM and digital transformation in banking, insurance or wealth management.
Strong grasp of generative and agentic AI, data unification, integration and security.
Executive presence, storytelling and value-selling skills.
Experience coaching or mentoring peers.
Fluent Italian and English.
Bachelor's degree in Business, Computer Science, Engineering, or a related field

Responsibilities

Account strategy: Co-own account plans and white-space analysis with the AE. Focus on priorities like customer 360, relationship manager and advisor productivity, digital onboarding, claims and servicing, and agentic AI in customer engagement.
Executive engagement: Lead discovery, value workshops and executive briefings in Italian and English. Build business cases and ROI narratives.
Solution design: Design end-to-end architectures and deliver tailored demos, PoCs and technical validation. Address integration with core banking and insurance platforms, security, and compliance.
Deal leadership: Lead the technical win strategy on complex multi-cloud deals. Manage RFPs and competitive positioning.
Regulatory and market expertise: Stay current on DORA, GDPR, PSD2/open banking, Bank of Italy and IVASS requirements, EBA outsourcing guidelines, MiFID II, Solvency II and data residency.
Team leadership: Mentor and coach SEs. Lead by example on demo quality, discovery and storytelling.
Cross-functional collaboration: Work with Product, Industry Solutions, Customer Success, Partners and the South region leadership.