Senior Account Manager BPO Experienced

Concentrix; Vimercate; Hybrid; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Annual performance bonus

Job summary

Concentrix Italy is seeking a Senior Account Manager for our Vimercate office near Milan to drive business growth in the Italian market and build lasting client relationships. You will design sales strategies, manage a diverse portfolio of strategic accounts, and collaborate with cross-functional teams.

Italian market expertise and Business English are essential. This full-time, permanent role offers a base salary of €50,000–€60,000 with an annual bonus and a hybrid work arrangement in North

Qualifications

• Proven experience as an Account Manager, particularly in the BPO industry.
• Extensive background in selling solutions.
• In‑depth knowledge of the Italian market dynamics.
• Strong ability to work independently and demonstrate initiative.
• Proficiency in Business English for effective communication.

Responsibilities

• Drive Business Growth: Lead initiatives to expand our presence and influence within the Italian market.
• Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring satisfaction and retention.
• Strategic Development: Design and implement innovative tech strategies to provide added value to our existing client base.
• Portfolio Management: Independently manage and grow a diverse portfolio of strategic accounts.
• Cross-functional Collaboration: Work alongside different teams to deliver comprehensive client solutions.

Skills

Account management

BPO sector experience

Sales expertise

Italian market knowledge

Independent work

Business English

Job description

Join Our Team as a Senior Account Manager – Be a Concentrix Gamechanger!

Location: Vimercate

Type: Full-time, Permanent Contract

Concentrix Italy and Albania, we are looking for a Senior Account Manager with expertise in the Italian market, skilled in business development, sales, and client relationship management. The role involves increasing accounting and sales strategies to enhance client value and requires experience in account management and sales in the BPO industry. Proficiency in Business English and the ability to work independently are essential.

Job Description

We are excited to announce an opening for a Senior Account Manager at our Vimercate office near Milan. This role is perfect for a seasoned professional with a keen understanding of the Italian market, who can develop client relationships and sales strategies to enhance client value. As a Senior Account Manager, you will be instrumental in shaping our business growth and fostering long‑lasting relationships with our clients.

Key Responsibilities

• Drive Business Growth: Lead initiatives to expand our presence and influence within the Italian market.
• Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring satisfaction and retention.
• Strategic Development: Design and implement innovative tech strategies to provide added value to our existing client base.
• Portfolio Management: Independently manage and grow a diverse portfolio of strategic accounts.
• Cross-functional Collaboration: Work alongside different teams to deliver comprehensive client solutions.

Required Skills and Experience

• Proven experience as an Account Manager, particularly in the BPO industry.
• Extensive background in selling solutions.
• In‑depth knowledge of the Italian market dynamics.
• Strong ability to work independently and demonstrate initiative.
• Proficiency in Business English for effective communication.

Why Concentrix?

Join Concentrix and be part of a forward‑thinking company where your ideas and innovations will help shape the future of our business. We offer a supportive environment where your professional growth is our priority.

What we offer

• Salary Range: 50.000 to 60.000 as base salary
• Bonus: Annual performance bonus
• Hybrid role: based on North Italy

Why Concentrix?

Join Concentrix and be part of a forward‑thinking company where your ideas and innovations will help shape the future of our business. We offer a supportive environment where your professional growth is our priority.