Seasonal Luxury Boutique Assistant — Naples

Hermès; Napoli; On-site; EUR 24,000 - 28,000; Full time

Job summary

Hermès Naples Boutique is seeking a Seasonal Sales Support Associate to provide clerical support for front and back of house operations in a fast-paced, luxury environment. You will work to support the client experience and assist with stock, wrapping, and customer service tasks.

The role begins in November and runs through December 31st, with responsibilities including helping the sales team, organizing the selling floor, and supporting post-sale activities.

Qualifications

• Strong communication skills and customer service focus.
• Detail oriented with strong organizational abilities.
• Proficient with Microsoft Office and clerical tasks.
• Able to lift up to 25 lbs and work in person at a designated location.

Responsibilities

• Provide clerical support for front and back of house operations.
• Assist the sales team with the selling process and stock management.
• Organize workstation and selling floor to support sales efforts.
• Support Client Service, Concierge, Doorperson, and Greeter activities.
• Handle after sales logs and client communications as needed.
• Answer phones promptly with courteous customer service.

Skills

Communication

Customer service

Detail orientation

Organizational skills

MS Office

Physical ability

In-person work

Tools

Microsoft Office

Job description

Hermès Naples Boutique is seeking a Seasonal Sales Support Associate to provide clerical support for front and back of house operations in a fast-paced, luxury environment. You will work to support the client experience and assist with stock, wrapping, and customer service tasks.

The role begins in November and runs through December 31st, with responsibilities including helping the sales team, organizing the selling floor, and supporting post-sale activities.