Sales Associate - Chloé

Richemont; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion company is seeking a motivated Stylist for their Milano boutique. The role involves ensuring client satisfaction, meeting CRM targets, and providing excellent customer service. Ideal candidates will have 2-3 years in retail sales and be fluent in Italian, Arabic, and English. Join a diverse team that values empathy, curiosity, and integrity.

Competenze

• 2/3 years of previous experience in retail sales and operations.
• Excellent interpersonal and communication skills.
• Strong attention to detail with multitasking ability.

Mansioni

• Ensure every client is welcome and well taken care of.
• Implement personalized reach-out campaigns for CRM.
• Offer excellent customer service and improve business performance.

Conoscenze

Retail sales

Interpersonal communication

Customer service

CRM knowledge

Fluency in Italian

Fluency in Arabic

Fluency in English

Descrizione del lavoro

Overview

Our Stylists are the ambassadors of the Maison, in charge of welcoming every guest into the Chloé family. They are a trustworthy advisor to clients and reliable partners for the Maison. We are looking for a motivated Stylist - 1y fixed-term that will join our Chloé family in Via della Spiga - Milano.

How will you make an impact?

You will:

• Ensure every client is welcome and well taken care of, taking pride in developing long-term relationships
• Be aware of CRM targets and actively engages in all actions to reach them
• Implement personalized reach-out campaigns and utilizes all tools available to complete CRM tasks within given timeframe
• Offer excellent customer service and improve individual business performance

How will you experience success with us?

• 2/3 years of previous experience in retail sales and operations
• Fluent in Italian, Arabic and English. Any other language is considered a plus
• Excellent interpersonal, communication, and computer skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously

What makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your journey with us:

During the interview process, you will have the opportunity to meet the Talent Acquisition and HR team and the Boutique Manager.

Learn more about life at Richemont and our maisons below:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg