Sales Assistant - Seasonal - Forte Dei Marmi

Golden Goose; Forte dei Marmi; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is looking for a passionate Sales Assistant (Style Maker) in Forte dei Marmi. You will guide customers in crafting their ideal looks while achieving store objectives. Responsibilities include engaging in sales processes, enhancing customer relationships, and maintaining store presentation. Candidates should be fluent in Italian and English, with a minimum of 1-3 years in luxury retail and a strong customer focus. Flexibility and effective teamwork are essential for this role.

Competenze

• 1-3 years of relevant experience in luxury retail.
• Self-motivated with a positive attitude.
• Good understanding of local market trends.

Mansioni

• Assist customers in creating personalized looks.
• Provide product insights and implement sales strategies.
• Maintain store presentation and compliance with standards.

Conoscenze

Fluency in Italian

Fluency in English

Professional selling techniques

Strong presentation skills

Interpersonal skills

Strumenti

Sales Force

Golden App

Xstore

Stealth

Descrizione del lavoro

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up‑selling and cross‑selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

• Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
• Minimum 1‑3 years of relevant experience in luxury retail.
• Self‑motivation with positive attitude and professional selling techniques.
• Good customer focus with strong presentation, interpersonal and communication skills.
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).
• Flexibility to adapt to the evolving needs of the business and our customers.
• Strong team player.
• Location: Forte dei Marmi.

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.