Sales Account Manager, Italy

Chep; Toscana; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Programme (EAP)

Share scheme option

Life Insurance

Annual Bonus 15%

Descrizione del lavoro

CHEP is seeking an Account Manager focused on strategic partnerships to drive growth and value for our B2B customers in Italy. You will shape account plans with cross-functional teams to cut costs, boost revenue, and advance sustainability in supply chains.

You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to expand revenue and ensure customer satisfaction. The role offers hybrid work and international exposure.

Competenze

• Experience in B2B account management and strategic partnerships.
• Proficiency in Italian and English is essential.
• CRM experience with Salesforce or similar tools.
• Strong negotiation and solution-selling skills.

Mansioni

• Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets.
• Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
• Lead contract negotiations and commercial tenders to secure favorable terms
• Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
• Monitor account performance metrics (including NPS) and develop action plans for improvement
• Build networks within customers’ organizations to drive strategic supply chain initiatives
• Identify and secure new business opportunities to maintain a robust sales pipeline
• Drive revenue retention and expansion through long-term partnerships and tailored solutions

Conoscenze

CRM experience

Negotiation

Account management

Stakeholder management

Cross-functional collaboration

Data storytelling

Salesforce or similar CRM

Italian & English proficiency

Strategic account planning

Presentation skills

Strumenti

Salesforce

Descrizione del lavoro

As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP’s customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains. This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.

• Employee Assistance Programme (EAP)
• Option to participate in company share scheme
• Life Insurance
• Annual Bonus of 15%
• Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets
• Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
• Lead contract negotiations and commercial tenders to secure favorable terms
• Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
• Monitor account performance metrics (including NPS) and develop action plans for improvement
• Build networks within customers’ organizations to drive strategic supply chain initiatives
• Identify and secure new business opportunities to maintain a robust sales pipeline
• Drive revenue retention and expansion through long-term partnerships and tailored solutions
• Experience in food/food processing/packaging/supply chain
• Track record of growing customer relationships and delivering commercial results
• Ability to influence stakeholders across cross-functional/matrix organizations
• Strong commercial acumen, negotiation, and solution-selling skills
• CRM experience (Salesforce or similar)
• Strong communication and presentation skills
• Italian and English proficiency (essential); additional European language desirable
• Building relationships
• Empathy
• Salesforce or similar CRM tools
• Data storytelling
• Digital Customer Solutions (DCS)

Sales Account Manager, Italy livorno, toscana, it