Sales Account Manager, Italy

Chep; Emilia-Romagna; Ibrido; EUR 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Programme (EAP)

Company share scheme

Life Insurance

Annual Bonus 15%

Descrizione del lavoro

CHEP is seeking an Account Manager focused on strategic partnerships in Italy. You will drive growth and value for CHEP’s B2B customers by shaping account plans, leading negotiations, and monitoring performance to boost revenue and sustainability.

This role offers hybrid work and international exposure within a global logistics context. You will build strong customer relationships, collaborate with cross-functional teams, and contribute to cost reduction and sustainable supply chain initiatives

Competenze

• Experience in B2B strategic account management within logistics or packaging sectors.
• Strong negotiation and deal-closing capabilities with large customers.
• Proven ability to build and maintain long-term customer relationships.

Mansioni

• Lead contract negotiations and commercial tenders to secure favorable terms.
• Conduct regular business reviews with customers to ensure audit plan compliance and asset management.
• Monitor account performance metrics (including NPS) and develop improvement plans.
• Identify and secure new business opportunities to maintain a robust sales pipeline.
• Drive revenue retention and expansion through long-term partnerships and tailored solutions.
• Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability.

Conoscenze

Negotiation

Strategic account management

Cross-functional collaboration

Data storytelling

English & Italian proficiency

Communication skills

Relationship building

Strumenti

Salesforce

Descrizione del lavoro

As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP’s customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains. This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.

• Employee Assistance Programme (EAP)
• Option to participate in company share scheme
• Life Insurance
• Annual Bonus of 15%
• Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets
• Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
• Lead contract negotiations and commercial tenders to secure favorable terms
• Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
• Monitor account performance metrics (including NPS) and develop action plans for improvement
• Build networks within customers’ organizations to drive strategic supply chain initiatives
• Identify and secure new business opportunities to maintain a robust sales pipeline
• Drive revenue retention and expansion through long-term partnerships and tailored solutions
• Experience in food/food processing/packaging/supply chain
• Track record of growing customer relationships and delivering commercial results
• Ability to influence stakeholders across cross-functional/matrix organizations
• Strong commercial acumen, negotiation, and solution-selling skills
• CRM experience (Salesforce or similar)
• Strong communication and presentation skills
• Italian and English proficiency (essential); additional European language desirable
• Building relationships
• Empathy
• Salesforce or similar CRM tools
• Data storytelling
• Digital Customer Solutions (DCS)

Sales Account Manager, Italy reggio emilia, emilia romagna, it