Sales Account Manager, Italy

Chep; Bolzano; Ibrido; EUR 55.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Programme (EAP)

Life Insurance

Annual Bonus of 15%

Option to participate in company share

Descrizione del lavoro

CHEP is seeking an Account Manager focused on strategic partnerships to drive growth and value for CHEP’s customers in a B2B setting. You will lead negotiations, shape account plans, and monitor performance, including NPS, to foster long-term partnerships and sustainable supply chains.

You will collaborate with cross-functional teams and commercial leadership to reduce costs, expand revenue, and deliver data-driven stories using Salesforce, building networks across customer organizations.

Competenze

• Experience in food/food processing/packaging/supply chain.
• Track record of growing customer relationships and delivering commercial results.
• Italian and English proficiency (essential); additional European language desirable

Mansioni

• Lead negotiations and commercial tenders to secure favorable terms.
• Conduct regular business reviews to ensure audit plan compliance and maintenance of asset records.
• Monitor account performance metrics (including NPS) and develop improvement actions.
• Build networks within customers’ organizations to drive strategic supply chain initiatives.
• Identify and secure new business opportunities to maintain a robust sales pipeline.
• Drive revenue retention and expansion through long-term partnerships and tailored solutions.
• Collaborate with commercial leadership to create strategic account plans focused on growth, cost reduction, and sustainability.

Conoscenze

Strategic account management

Negotiation

CRM (Salesforce)

Stakeholder management

Data storytelling

Presentation skills

Cross-functional collaboration

B2B sales

Strumenti

Salesforce

Descrizione del lavoro

As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP’s customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains. This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.

• Employee Assistance Programme (EAP)
• Option to participate in company share scheme
• Life Insurance
• Annual Bonus of 15%
• Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets
• Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
• Lead contract negotiations and commercial tenders to secure favorable terms
• Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
• Monitor account performance metrics (including NPS) and develop action plans for improvement
• Build networks within customers’ organizations to drive strategic supply chain initiatives
• Identify and secure new business opportunities to maintain a robust sales pipeline
• Drive revenue retention and expansion through long-term partnerships and tailored solutions
• Experience in food/food processing/packaging/supply chain
• Track record of growing customer relationships and delivering commercial results
• Ability to influence stakeholders across cross-functional/matrix organizations
• Strong commercial acumen, negotiation, and solution-selling skills
• CRM experience (Salesforce or similar)
• Strong communication and presentation skills
• Italian and English proficiency (essential); additional European language desirable
• Building relationships
• Empathy
• Salesforce or similar CRM tools
• Data storytelling
• Digital Customer Solutions (DCS)