Rooms Attendant - Turndown

Hotel La Palma; Capri; On-site; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Staff accommodation

Free staff meals

Job summary

Hotel La Palma in Capri seeks a Room Attendant to deliver luxury guest room cleaning and upkeep, ensuring privacy and comfort for guests. The role involves preparing guestrooms to high standards, maintaining bathrooms and public areas, and handling linens and amenities with care.

Advancing guest experiences requires meticulous work, reliability, and teamwork with Housekeeping Supervisors and other departments. English proficiency is preferred for international guests and smooth service.

Qualifications

• Meticulous attention to detail and strong sense of responsibility.
• Commitment to maintaining quality and efficiency in daily operations.
• Respect for guest privacy and adherence to health and safety procedures.
• Teamwork and reliability in a hotel housekeeping context.
• English language proficiency preferred for international guests.

Responsibilities

• Clean and prep guest rooms to luxury hospitality standards.
• Maintain bathrooms, corridors and public areas.
• Care for linens, amenities, equipment and cleaning supplies.
• Answer guest requests and coordinate with Housekeeping Supervisors.
• Report maintenance issues and help with lost and found.

Skills

Attention to detail

Responsibility

Health and safety

Guest privacy

Teamwork

Hospitality

English

Job description

Hotel La Palma

Capri’s first hotel, built in 1822, currently being transformed into an elegant and exclusive 50-room-and-suite hotel. Located mere steps from the famous Piazzetta, it will comprise a newly built pool deck, a spa and a high-fashion boutique. Starting from the 2026 season Hotel La Palma has partnered with Casa Tua to create a distinctive collection of dining experiences. At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.

Missions

The Room Attendant plays a fundamental role in delivering an exceptional guest experience by ensuring the highest standards of cleanliness, presentation, and comfort throughout guest rooms and assigned areas of the hotel.

The role is responsible for preparing and servicing guestrooms in accordance with established luxury hospitality standards, ensuring that all rooms are impeccably maintained, fully replenished, and consistently presented to create a welcoming and relaxing environment. Responsibilities include the care of guest rooms, bathrooms, corridors, and assigned public areas, while ensuring the proper handling of linens, amenities, equipment, and cleaning supplies.

Profile

The successful candidate demonstrates a meticulous attention to detail, a strong sense of responsibility, and a commitment to maintaining quality and efficiency throughout daily operations. Respect for guest privacy, adherence to health and safety procedures, and compliance with departmental standards are essential aspects of the position.

Working closely with Housekeeping Supervisors and other hotel departments, the Room Attendant contributes to the smooth operation of the hotel by responding promptly to guest requests, reporting maintenance issues, managing lost and found items, and supporting the overall cleanliness and presentation of the property.

Professionalism, reliability, teamwork, and a genuine passion for hospitality are key attributes for success in this role.

Advanced English is preferred to support effective communication with international guests and colleagues, ensuring seamless service delivery and an elevated guest experience.

Benefits

We offer a competitive compensation package, a healthy work-life balance that allows you to fully enjoy your time both at work and in one of the world’s most beautiful destinations, and shared staff accommodation options including kitchen & laundry services, designed to make your relocation and stay as comfortable as possible. We also offer a daily meal in our free staff canteen, based on your daily shift. We are committed to creating an environment where our team members can thrive professionally while maintaining their personal well-being.

Oetker Hotels

Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.