Retail Floor Supervisor: Brand Experience Coach

Abercrombie & Fitch Italia SRL; Orio; On-site; EUR 25,822 - 31,561; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Meal Tickets (after 90 days)

Job summary

Abercrombie & Fitch Italia SRL is looking for a Key Lead in Orio, Piemonte, responsible for enhancing the customer in-store experience. The Key Lead acts as a Floor Supervisor, guiding and coaching team members.

This full-time role involves tasks like managing retail operations, training staff, analyzing reports, and overseeing visual displays. A minimum of one year of retail experience is required, along with fluency in English and Italian.

Benefits include a quarterly bonus program, merchandise discounts, and opportunities for career advancement.

Qualifications

• CEFR B2 fluency in English and Italian is required.
• At least 1 year of retail experience; supervisory experience is not required.
• Strong customer focus and communication skills.

Responsibilities

• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Maintain effective store operations and drive performance.
• Perform Opening and Closing Routines and operate registers.

Skills

Customer focus

Interpersonal skills

Knowledge of fashion trends

Fluency in English and Italian (CEFR B2)

Flexibility

Detail-oriented multitasking

Education

High School Diploma or G.E.D. equivalent

College education preferred

Job description

Abercrombie & Fitch Italia SRL is looking for a Key Lead in Orio, Piemonte, responsible for enhancing the customer in-store experience. The Key Lead acts as a Floor Supervisor, guiding and coaching team members.

This full-time role involves tasks like managing retail operations, training staff, analyzing reports, and overseeing visual displays. A minimum of one year of retail experience is required, along with fluency in English and Italian.

Benefits include a quarterly bonus program, merchandise discounts, and opportunities for career advancement.