Representative - Inside Sales

Wesco; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commission based on sales

Descrizione del lavoro

Wesco in Italy is seeking a Representative - Inside Sales to engage with existing customers via email and calls, increasing orders and ensuring accurate order processing. You will upsell, review buying history, and collaborate with outside sales to meet targets.

The role emphasizes proactive selling, customer satisfaction, and working within a team, with occasional travel up to 25% and a commission-based earning component alongside base salary.

Competenze

• High School Diploma required; Bachelor's degree preferred.
• 2–4 years in sales and sales administration.
• Familiar with Microsoft Office and able to perform basic computer tasks.
• Able to multitask and work in a team environment.
• Clear verbal and written communication; attention to detail.

Mansioni

• Obtains orders via email and phone; verifies items and enters orders.
• Increases orders by upselling related items and leveraging customer history.
• Qualifies and develops opportunities from marketing, outside sales, and accounts.
• Maintains backorder and expediting reports and communicates status to customers.
• Prepares quotations and follows up to secure orders or understand losses.

Conoscenze

Sales experience

Customer service

Microsoft Office

Multi-tasking

Team player

Clear communication

Attention to detail

Prospecting

Independence

Travel 0-25%

Formazione

High School Diploma

Bachelor's degree preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Representative - Inside Sales

Azienda : Wesco Tipo Lavoro : Full Time Italy

Descrizione Lavoro - Representative - Inside Sales

Description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance. **