Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Firenze; Remote; EUR 30,000 - 46,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Job summary

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent for a remote role to support clients throughout their travel journey from Florence area. You will respond to inquiries via email, phone, and messaging, review plans, and share destination information to help travelers prepare.

Ideal candidates are organized, detail-oriented, with excellent communication and comfort using digital tools. Remote role with flexible scheduling and growth opportunities in the travel industry.

Qualifications

• Customer service experience is helpful but not required.
• Strong written and verbal communication skills.
• Organized with high attention to detail.

Responsibilities

• Respond to traveler inquiries via email, phone and messaging.
• Review travel plans and confirm important trip details.
• Provide information on destinations, guidelines and procedures.
• Check in with clients before departure and address concerns promptly.

Skills

Friendly communication

Customer service mindset

Organized

Detail oriented

Digital tools

Travel interest

Remote work

Job description

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent for a remote role to support clients throughout their travel journey from Florence area. You will respond to inquiries via email, phone, and messaging, review plans, and share destination information to help travelers prepare.

Ideal candidates are organized, detail-oriented, with excellent communication and comfort using digital tools. Remote role with flexible scheduling and growth opportunities in the travel industry.