Remote Travel Support Specialist | Flexible Hours

Kim Luxe Travel; Milano; Remoto; EUR 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Structured training

Career growth

Travel perks

Collaborative culture

Descrizione del lavoro

Kim Luxe Travel seeks a Travel Customer Representative to assist clients from first inquiry through return home. You will handle inquiries, confirm reservations, review itineraries and guide travelers with destinations and policies.

The ideal candidate stays organized, communicates clearly, and enjoys helping people while using online tools. This role offers remote work and opportunities to grow in the travel industry.

Competenze

• Customer service experience preferred (any industry).
• Organized and dependable with strong attention to detail.
• Comfortable using online tools, apps and communication platforms.
• Interest in travel and creating positive client experiences.

Mansioni

• Assist clients via email, phone and messaging with general travel questions.
• Help confirm reservations, review itineraries and support changes.
• Provide clear information about destinations, docs and policies.
• Follow up with travelers before departure to ensure preparation.
• Escalate complex issues to the appropriate team while keeping a positive experience.

Conoscenze

Friendly communicator

Customer service

Organized and dependable

Tech-savvy with online tools

Travel passion

Descrizione del lavoro

Kim Luxe Travel seeks a Travel Customer Representative to assist clients from first inquiry through return home. You will handle inquiries, confirm reservations, review itineraries and guide travelers with destinations and policies.

The ideal candidate stays organized, communicates clearly, and enjoys helping people while using online tools. This role offers remote work and opportunities to grow in the travel industry.