Remote Italian Tech Support Advisor in Greece|Paid Training

Next Job Abroad; Bologna; Remote; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Work remotely from anywhere in Greece

Relocation support available

Paid training from day one

Career development opportunities

Performance-related bonuses

Private healthcare benefits

Job summary

Next Job Abroad is seeking Italian-speaking Tech Support Advisors for a fully remote role based in Greece. You'll join a global support team, assisting users of a renowned technology brand.

Your responsibilities include supporting customers via various channels, troubleshooting issues, and ensuring a stellar customer experience. Strong communication skills and a passion for technology are essential. Enjoy a work-life balance while living in beautiful Greece!

Qualifications

• Fluent in spoken and written Italian.
• Competent in English communication.
• Strong interpersonal and communication skills.
• Interest in tech and mobile devices.
• Problem-solving attitude.
• Analytical troubleshooting skills.

Responsibilities

• Support customers via phone, chat, and email.
• Troubleshoot technical and software issues.
• Help with account access, passwords, and settings.
• Guide customers through updates and features.
• Escalate complex cases as needed.
• Deliver outstanding customer experience.

Skills

Fluent Italian (spoken and written)

Good English skills

Strong communication skills

Interest in technology and mobile devices

Solution-oriented mindset

Ability to troubleshoot and think analytically

Job description

Next Job Abroad is seeking Italian-speaking Tech Support Advisors for a fully remote role based in Greece. You'll join a global support team, assisting users of a renowned technology brand.

Your responsibilities include supporting customers via various channels, troubleshooting issues, and ensuring a stellar customer experience. Strong communication skills and a passion for technology are essential. Enjoy a work-life balance while living in beautiful Greece!