Remote Italian Tech Support Advisor in Greece|Paid Training

Next Job Abroad; Napoli; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Work remotely from anywhere in Greece

Relocation support available

Paid training from day one

Career development opportunities

Performance-related bonuses

Private healthcare and additional employee benefits

Job summary

Next Job Abroad is seeking Italian-speaking Tech Support Advisors to join a global support team assisting users of a leading technology brand. This fully remote position allows you to work from anywhere in Greece, giving you the freedom to enjoy the lifestyle this beautiful country offers.

Your role will involve providing exceptional customer support through various channels while troubleshooting technical issues and guiding customers in using their devices effectively. Previous experience in customer service or tech support is a plus, but the right attitude and willingness to learn are essential.

Qualifications

• Fluent in both Italian and English.
• Strong problem-solving and communication skills.
• Interest in technology and mobile devices.
• Ability to troubleshoot issues effectively.

Responsibilities

• Support customers via phone, chat, and email.
• Troubleshoot technical and software-related issues.
• Assist with account access, passwords, and device settings.
• Guide customers through updates and product features.
• Deliver outstanding customer experience with each interaction.

Skills

Fluent Italian (spoken and written)

Good English skills

Strong communication skills

Interest in technology and mobile devices

Solution-oriented mindset

Ability to troubleshoot and think analytically

Job description

Next Job Abroad is seeking Italian-speaking Tech Support Advisors to join a global support team assisting users of a leading technology brand. This fully remote position allows you to work from anywhere in Greece, giving you the freedom to enjoy the lifestyle this beautiful country offers.

Your role will involve providing exceptional customer support through various channels while troubleshooting technical issues and guiding customers in using their devices effectively. Previous experience in customer service or tech support is a plus, but the right attitude and willingness to learn are essential.