Remote Italian Customer Support (Training & Growth)

Cross Border Talents; Bologna; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Remote work from Greece

Full training provided

International team environment

Relocation assistance

Job summary

Work & Explore Greece is offering a fully remote Customer Support role for Italian speakers. The position is based anywhere in Greece and includes full training to help you succeed. No prior experience required, with a focus on delivering excellent service via phone, email, or chat.

You will handle inquiries, troubleshoot issues, and provide product information with professionalism and empathy. A stable home office setup and a reliable internet connection are required, along with Italian

Qualifications

• Fluency in Italian at C2 level.
• English level B2 or higher.
• Strong communication and customer-oriented mindset.
• Ability to work independently and manage responsibilities remotely.
• Stable internet connection and a suitable home office setup.

Responsibilities

• Provide outstanding support to customers via phone, email, or chat.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction.
• Offer product or service information with professionalism and empathy.
• Escalate more complex cases to the appropriate teams when required.

Skills

Italian fluency (C2)

English proficiency (B2+)

Communication skills

Remote work capability

Job description

Work & Explore Greece is offering a fully remote Customer Support role for Italian speakers. The position is based anywhere in Greece and includes full training to help you succeed. No prior experience required, with a focus on delivering excellent service via phone, email, or chat.

You will handle inquiries, troubleshoot issues, and provide product information with professionalism and empathy. A stable home office setup and a reliable internet connection are required, along with Italian