Remote Italian-Speaking Tech Support—Greece

Next Job Abroad; Verona; Remote; EUR 16,000 - 21,000; Full time

Benefits offered by this job

Remote work in Greece

Relocation support

Paid training

Career development within a global ITP

International work environment

Performance bonuses

Private healthcare + benefits

Job summary

Next Job Abroad is seeking Italian-speaking Tech Support Advisors to join a global support team serving users of one of the world’s leading technology brands. This role is fully remote within Greece, offering the freedom to work from home while enjoying the benefits of living in Greece.

You will support customers via phone, chat and email, troubleshoot software issues, assist with account access and device settings, and guide users through updates.

Qualifications

• Fluent Italian (spoken and written).
• Good English skills.
• Strong communication abilities.
• Interest in technology and mobile devices.
• Solution-oriented mindset.
• Analytical troubleshooting skills.
• Customer service or technical support experience is a plus.

Responsibilities

• Support customers via phone, chat and email.
• Troubleshoot technical and software issues.
• Assist with account access, passwords and device settings.
• Guide customers through updates and product features.
• Escalate complex cases when necessary.
• Deliver an outstanding customer experience with every interaction.

Skills

Fluent Italian

Good English

Strong communication

Interest in technology

Solution-oriented mindset

Analytical troubleshooting

Job description

Next Job Abroad is seeking Italian-speaking Tech Support Advisors to join a global support team serving users of one of the world’s leading technology brands. This role is fully remote within Greece, offering the freedom to work from home while enjoying the benefits of living in Greece.

You will support customers via phone, chat and email, troubleshoot software issues, assist with account access and device settings, and guide users through updates.