Remote Italian Customer Support Specialist

Bachecalavoro; Bologna; Remote; EUR 163,000 - 188,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

Bachecalavoro in Greece offers a fully remote customer support role for Italian speakers, with relocation assistance. You will provide support via phone, email, and chat, and handle inquiries to help users through products and platform features.

You will join a fast-paced, international team with paid training, a competitive salary, and a relocation package. Fluency in Italian and English, strong communication, and independent work in a remote setup are required.

Qualifications

• Fluent Italian at C1/C2 level and good English for training and internal communication.
• Experience in customer support and using CRM systems.
• Comfortable working in a remote, international environment.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian (C1/C2)

English (B2+)

Customer service

Communication

Problem solving

CRM systems

Remote work

Tools

CRM systems

Digital tools

Job description

Bachecalavoro in Greece offers a fully remote customer support role for Italian speakers, with relocation assistance. You will provide support via phone, email, and chat, and handle inquiries to help users through products and platform features.

You will join a fast-paced, international team with paid training, a competitive salary, and a relocation package. Fluency in Italian and English, strong communication, and independent work in a remote setup are required.