Remote Italian-Speaking Support Agent — EU Relocation

WW Talents; Parma; Remoto; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work from Greece

International team environment

Career development opportunities

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide professional Italian support via phone, email and chat, handle inquiries, resolve issues, and document interactions in CRM.

No prior experience is required—paid training, a competitive salary package, and full relocation support are provided. The role offers 5 days per week with rotational shifts between 08:00–00:00 and an international team environment.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Ability to work independently in a remote environment.
• Willingness to work rotational shifts in a fast-paced, international team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions accurately in CRM and internal systems.
• Maintain quality and productivity standards.

Conoscenze

Fluent Italian

English B2+

Communication skills

Remote work

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide professional Italian support via phone, email and chat, handle inquiries, resolve issues, and document interactions in CRM.

No prior experience is required—paid training, a competitive salary package, and full relocation support are provided. The role offers 5 days per week with rotational shifts between 08:00–00:00 and an international team environment.