Remote Italian-Speaking Fintech Customer Support Agent
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Paypal, based in Greece with a full relocation package. You will support Italian-speaking clients on financial transactions and account management, ensuring security and compliance while handling sensitive data with discretion.
Ideal candidates are fluent in Italian and English, with prior experience in finance or premium customer service.
Qualifications
- Native or fluent Italian (spoken and written).
- Professional proficiency in English for internal communication.
- Experience in finance, banking, or premium customer service environments.
- Strong analytical and meticulous approach to financial data handling.
Responsibilities
- Provide expert support to Italian-speaking clients on financial transactions and account management.
- Ensure compliance with security protocols and regulatory standards.
- Resolve inquiries related to payments, wallets, and account security.
- Maintain high customer satisfaction by delivering professional financial guidance.
- Collaborate with international teams to optimize service delivery in finance.
- Process account verifications and handle sensitive data with discretion and integrity.
- Contribute to continuous improvement of customer support workflows.
Skills
Job description
Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Paypal, based in Greece with a full relocation package. You will support Italian-speaking clients on financial transactions and account management, ensuring security and compliance while handling sensitive data with discretion.
Ideal candidates are fluent in Italian and English, with prior experience in finance or premium customer service.
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