Italian-Speaking FinTech Support Agent - Greece Relocation

Mercier Consultancy MD; Italia; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Fully paid relocation

Monthly performance bonus

Health insurance

Training programs

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking an Italian Speaking Customer Service Agent for Paypal in Greece. The role involves assisting Italian-speaking clients with financial transactions, ensuring security and regulatory compliance, and collaborating with international teams to deliver premium fintech support.

The ideal candidate is native or fluent in Italian, proficient in English, with experience in finance or premium customer service, and willing to relocate to Greece.

Qualifications

• Native or fluent Italian (spoken and written).
• English proficiency for internal communication.
• Experience in finance, banking, or premium customer service environments.

Responsibilities

• Provide Italian-speaking client support on financial transactions and account management.
• Ensure all financial support interactions adhere to security protocols and regulatory standards.
• Resolve complex inquiries related to payment processing, digital wallets, and account security.
• Maintain high levels of customer satisfaction by delivering professional financial guidance.
• Collaborate with international teams to optimize service delivery within the finance sector.
• Process account verifications and handle sensitive financial data with discretion and integrity.
• Contribute to the continuous improvement of customer support workflows.

Skills

Native Italian

English Proficiency

Relocation to Greece

Job description

Mercier Consultancy Group is seeking an Italian Speaking Customer Service Agent for Paypal in Greece. The role involves assisting Italian-speaking clients with financial transactions, ensuring security and regulatory compliance, and collaborating with international teams to deliver premium fintech support.

The ideal candidate is native or fluent in Italian, proficient in English, with experience in finance or premium customer service, and willing to relocate to Greece.