Remote Italian-Speaking Customer Support Specialist

WW Talents; Syracuse; Remoto; EUR 13.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Remote work from Greece

International team

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join a fully remote, international team from Greece. You’ll handle Italian customer inquiries via phone, email, and chat, delivering excellent service from anywhere in Greece.

Fluency in Italian (C1/C2) and English (B2+) for training is required. No prior experience is necessary; paid training and full relocation support are provided for EU residents.

Competenze

• Italian fluency at C1/C2 and English at B2+ for training.
• No strict experience required, but experience in customer support is a plus.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Conoscenze

Italian fluency

Customer service

Communication

Problem solving

Remote work

CRM experience

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join a fully remote, international team from Greece. You’ll handle Italian customer inquiries via phone, email, and chat, delivering excellent service from anywhere in Greece.

Fluency in Italian (C1/C2) and English (B2+) for training is required. No prior experience is necessary; paid training and full relocation support are provided for EU residents.