Remote Italian-Speaking Customer Support Specialist

WW Talents

Firenze

Remoto

EUR 11.000 - 13.000

Tempo pieno

3 giorni fa

Candidati tra i primi

Generatore di candidature

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Vantaggi offerti da questo lavoro

€1,050 gross/month x 14 salaries

Performance bonus up to 10%

Fully paid training

100% remote work in Greece

Relocation support

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. You will handle customer inquiries in Italian via phone, email, and chat, delivering a high-quality experience.

The role offers paid training, €1,050 gross per month with 14 salaries, up to 10% performance bonus, and relocation support for EU movers. Fluent Italian (C1/C2) and English (B2+) are required, with CS experience a plus but not mandatory.

Competenze

Fluent Italian – C1/C2 level.
English – B2+ for training and internal communication.
Previous Customer Support experience is a plus but not required; full paid training provided.

Mansioni

Provide professional customer support in Italian via phone, email, and chat.
Respond to customer inquiries and resolve account-related issues.
Assist customers with platform, product, and service-related questions.
Troubleshoot issues and provide effective solutions.
Handle customer requests efficiently while maintaining high customer satisfaction.
Document customer interactions in CRM and internal systems.
Follow established quality and productivity standards.
Help customers understand the platform and available features.