Remote Field Service Engineer – IC-LC-MS (Italy)

ThermoFisher Scientific

Napoli

Hybrid

EUR 45,000 - 65,000

Full time

14 days+

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Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer II (IC-LC-MS) to install, maintain, troubleshoot, and repair complex IC-LC-MS instruments across Italy. The role involves on-site work, collaboration with cross-functional teams, and travel across Italy with a focus on Campania.

The candidate should have a strong electronics/engineering background and excellent customer service skills. Location: Center South Italy (remote), with extensive travel; requires 2–3 years of relevant

Qualifications

  • Degree in Chemistry, Electronics, Engineering or related field with 2–3 years of experience.
  • Experience with Ion and LC-MS or related chromatography/mass spectrometry is a plus.
  • Strong electronics and mechanical troubleshooting skills.
  • Ability to read technical docs and schematics.

Responsibilities

  • Install, repair, and validate IC-LC-MS instruments on-site.
  • Maintain parts inventory and tools; schedule jobs by priority.
  • Ensure customer satisfaction through high-quality service.
  • Provide training and support to customers on equipment operation.
  • Report service activities with detailed documentation.

Skills

Electronics troubleshooting
Mechanical troubleshooting
Customer service
Technical documentation reading
MS Office proficiency
Service management software
English language
Italian language
Driver's license
Travel readiness 90%

Education

Bachelor's Degree in Chemistry/Electronics/Engineering

Tools

AI tools
Testing & measurement equipment

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer II (IC-LC-MS) to install, maintain, troubleshoot, and repair complex IC-LC-MS instruments across Italy. The role involves on-site work, collaboration with cross-functional teams, and travel across Italy with a focus on Campania.

The candidate should have a strong electronics/engineering background and excellent customer service skills. Location: Center South Italy (remote), with extensive travel; requires 2–3 years of relevant

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