Remote Cybersecurity Renewal Strategist

Nozomi Networks Inc.; Plasencia; A distancia; EUR 80.000 - 116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness

Financial

Work-Life Balance

Unparalleled Flexible Time-Off

Descripción de la vacante

Nozomi Networks Inc. is seeking a Renewal Manager to own the end-to-end renewal cycle for Middle East accounts, collaborating with sales and customer success to preserve and grow relationships.

You will forecast risks, identify upsell potential, coordinate with support and training to resolve technical questions before renewal dates, and contribute to protecting critical infrastructure in a global cybersecurity context.

Formación

• Track record in renewal, sales or customer service within Cybersecurity or IT.
• Strong customer experience track record.
• Excellent written and oral communication; strong listening and presentation skills.
• Fluent in English; Arabic highly valuable.
• Ability to work remotely and stay motivated.

Responsabilidades

• Identify renewal opportunities by understanding customer needs and preserving relationships
• Support sales, partners and distributors on renewals
• Manage pipeline and deliver quota targets consistently
• Partner with Sales and Customer Success on top risks and red accounts
• Forecast renewals and address any gap or risk of slipping
• Collaborate with Sales to identify early upsell opportunities for field sales
• Participate in weekly forecasts, reports, and reviews
• Provide visibility to regional renewal trends to Global Renewal Manager
• Coordinate with support/training to resolve technical questions before renewal date
• Embody company culture and mission with transparency and trust

Conocimientos

Renewal/sales experience

CRM experience

MS Excel

English language

Communication skills

Arabic language

Relationship building

Cross-functional collaboration

Herramientas

Salesforce

Descripción del empleo

Nozomi Networks Inc. is seeking a Renewal Manager to own the end-to-end renewal cycle for Middle East accounts, collaborating with sales and customer success to preserve and grow relationships.

You will forecast risks, identify upsell potential, coordinate with support and training to resolve technical questions before renewal dates, and contribute to protecting critical infrastructure in a global cybersecurity context.