Product Owner

teamsystem; Roma; On-site; EUR 39,000 - 54,000; Full time

Benefits offered by this job

4-day week

Job summary

CROSS SOLUTIONS, part of a pan-European tech group, is seeking a Product Owner/Manager to define the product vision and build a sustainable roadmap for CRM and AI-powered capabilities. You will gather customer feedback, analyze market trends, and collaborate with Tech Leads and other Product Owners to align priorities, delivering measurable value and user adoption.

We offer autonomy and a 4-day week, with total compensation listed between €39,000 and €54,000, plus performance-based bonus.

Qualifications

• 5+ years of experience as a Product Owner or Product Manager.
• Experience with CRM products; Marketing Automation is a plus.
• Strong backlog prioritization and product-delivery in Agile environments.

Responsibilities

• Define, manage and evolve the product roadmap, balancing customer needs, business objectives and technical priorities.
• Drive the product vision and support strategic initiatives, including AI-powered capabilities and CRM evolution.
• Gather and analyze customer feedback, market trends and competitive insights to identify opportunities for product innovation.
• Partner with Tech Leads and other Product Owners to align priorities and ensure consistency across products and initiatives.
• Monitor, analyze and improve product KPIs, focusing on adoption, engagement and business value.

Skills

Product Owner/PM

Agile delivery

AI awareness

UX principles

Stakeholder mgmt

KPI analysis

English C1

Job description

We are the leading Tech Company in Europe , supporting digital innovation for over 45 years. We are committed to bringing digital technology into every business . How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes, from HR and customer relations to e-invoicing and digital payments.

At CROSS SOLUTIONS, we are the true opportunity-enabler of the Group, supporting all the Business Units in every country where we operate. Our mission is clear: to create unique value for our customers and Partners by maximizing the synergic potential of all our products, with a specific focus on payments, tax and commercial credit, and micro-lending. Our added value lies in making complexities simple, offering customers and Partners a single point of contact to access all resources and expertise. We are the ideal partner for companies looking for comprehensive and integrated solutions that can generate a concrete competitive advantage.

Join our team, where you can sharpen your skills, join challenging projects, and grow in the field of Product Management with the aim of define the product vision and a clear, sustainable roadmap to ensure its delivery and continuous improvement.

In particular, you will:

• Define, manage and evolve the product roadmap, balancing customer needs, business objectives and technical priorities.
• Drive the product vision and support strategic initiatives, including the conception of AI-powered capabilities, the evolution of CRM solutions and the transition toward SaaS platforms.
• Gather and analyze customer feedback, market trends and competitive insights to identify opportunities for product innovation and continuous improvement.
• Partner with stakeholders, Tech Leads and other Product Owners to align product priorities, drive product decisions and ensure consistency across products and initiatives.
• Monitor, analyze and continuously improve product KPIs, with a primary focus on adoption, user engagement and business value realization.

What skills are we looking for?

• At least 5 years of experience as a Product Owner, Product Manager or in a similar product-focused role, with proven experience in CRM products; exposure to Marketing Automation solutions is considered a plus.
• Proven ability to manage product roadmaps, backlog prioritization and product delivery in Agile environments.
• Good understanding of Artificial Intelligence technologies and a genuine interest in identifying and driving AI-powered product innovations.
• Strong customer-centric mindset and solid knowledge of Product Thinking and UX principles.
• Excellent stakeholder management, communication and influencing skills, with the ability to effectively advocate for ideas and product decisions.
• Strong analytical and critical thinking skills, with experience using KPIs and business metrics to measure product impact and success.
• Strong creativity, problem-solving and critical thinking skills, with a proactive approach, an innovation-driven mindset and the ability to turn strategic vision into tangible results.
• Advanced proficiency in English (C1 level).

Do you recognize yourself in the skills we're looking for? That's a great start. We're looking for people who reflect our values through their growth mindset and their ability to turn challenges into opportunities.

Do you identify with this?

ENTREPRENEURSHIP

is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.

INNOVATION

is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.

INCLUSION

is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.

What we offer:

We believe our relationship with our people is built on trust, clear goals and full autonomy in how to reach them. With AI at our side, we spend more time on the work that creates real value: thinking, creating, innovating and making decisions. Here, work is measured by the quality of each contribution, the results achieved and the ownership everyone takes. It's this vision, built over time, that made our 4-day week a natural next step: one extra day every week for what matters to you.

Total compensation: € 39.000 - € 54.000 Including a variable component linked to performance. Full-time reference.