Product Manager - Hotel Partnerships & Revenue Growth

WebBeds; Roma; On-site; EUR 55,000 - 75,000; Full time

Job summary

WebBeds is seeking a Product Manager to oversee hotel partner relationships and optimize rate and availability through data-driven actions. You will support the Contracting team to maximise commercial outcomes and partner engagement, while collaborating with internal teams and external partners.

You will drive contract loading, availability management, promotions, and stop-sales decisions, ensuring accurate BAR contracts and strong supplier partnerships across a fast-paced, multicultural

Qualifications

• Advanced English required.
• Experience in contracting platforms is a plus.
• Commercial awareness in travel industry.
• Ability to build working relations internally and externally.
• Strong communication and influencing skills.
• Comfortable using phone to negotiate with suppliers.
• Experience in fast-paced, multicultural environments.
• Proactive with solution-oriented mindset.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Ability to use multiple systems.
• Team player and ability to work independently.
• Strong prioritization and organization with attention to detail.
• Numerically astute.

Responsibilities

• Hotel partner relationships: Build and maintain direct relationships with hotel partners, responding to queries and supporting effective collaboration.
• Contract and offer loading: Assist with loading contracts and last-minute offers through Freshdesk and other relevant systems.
• Availability management: Maintain contractual allocations, last-minute availability, and overall portfolio availability to support commercial performance.
• Promotions and special offers: Work with hotel partners and Contracts Managers to coordinate promotions and secure competitive special offers.
• Stop sales management: Review, accept, or negotiate stop sales based on availability, demand, and commercial requirements.
• Production monitoring: Evaluate hotel production and agree appropriate follow-up actions with the Contracts Manager or Line Manager.
• Partner training: Train hotel partners on the supplier interface and support their effective use of extranet tools.
• Competitiveness analysis: Support competitiveness reporting and conduct regular price comparisons to help secure the best available rates.
• Contract mapping and activation: Assist with the mapping, loading, and activation of BAR contracts, ensuring information is accurate and complete.
• Booking recovery: Analyse and investigate third-party bookings and support their recovery to direct contracts in line with departmental guidelines.
• Supplier portfolio support: Manage a small portfolio of suppliers when required, maintaining relationships and supporting their ongoing performance.
• Lead identification: Identify and share new supplier leads and commercial opportunities with Contracts Managers.
• Contracting team support: Provide operational support to Contracts Managers, including assistance with urgent activities during business travel.
• Cross-functional collaboration: Work closely with Accounts, Reservations, Customer Care, Content, and other internal teams to resolve issues and support effective delivery.

Skills

English (Advanced)

Commercial awareness

Relationship building

Communication

Negotiation

Cross-functional collaboration

Organizational skills

Problem solving

Tools

Freshdesk

Excel

Outlook

Extranet tools

Job description

WebBeds is seeking a Product Manager to oversee hotel partner relationships and optimize rate and availability through data-driven actions. You will support the Contracting team to maximise commercial outcomes and partner engagement, while collaborating with internal teams and external partners.

You will drive contract loading, availability management, promotions, and stop-sales decisions, ensuring accurate BAR contracts and strong supplier partnerships across a fast-paced, multicultural