Patient Services Specialist - Day-One Benefits & Growth

Trinity Health Corp.; Lombardia; On-site; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team environment

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, ensuring a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include greeting patients, verifying insurance, scheduling appointments, handling inquiries, and assisting with billing and MyChart support.

Qualifications

• High School Diploma or GED or equivalent; work permit for ages 15-17 may apply.
• 1–2 years of experience in a medical/physician office or customer service environment preferred.
• No credentials/licensure required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Course work in insurance/billing

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, ensuring a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include greeting patients, verifying insurance, scheduling appointments, handling inquiries, and assisting with billing and MyChart support.