Dental Front Office & Scheduling Pro

Heartland Dental; Verona; On-site; EUR 25,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Heartland Dental is seeking a Business Assistant to join West End Dental Care, providing frontline support and helping optimize office operations. You’ll greet patients, manage phones, scheduling, and billing while upholding PHI safeguards and HIPAA training requirements.

You will work with Dentrix and the team to ensure smooth patient flow and accurate records, contributing to a positive patient experience and efficient practice management.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• PHI handling and HIPAA training awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communication with insurance companies.
• Use Dentrix for scheduling and records; schedule for multiple providers.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Communication

Organization

Customer service

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join West End Dental Care, providing frontline support and helping optimize office operations. You’ll greet patients, manage phones, scheduling, and billing while upholding PHI safeguards and HIPAA training requirements.

You will work with Dentrix and the team to ensure smooth patient flow and accurate records, contributing to a positive patient experience and efficient practice management.