Outside Service Providers Support Group Director

United Parcel Service, Inc.; Milano; On-site; EUR 120,000 - 180,000; Full time

Job summary

United Parcel Service, Inc. in Milan is seeking a seasoned Outside Service Providers (OSP) Group Director to lead negotiations, cost controls and business planning for outsourced providers.

The role requires strong leadership, financial acumen and the ability to coordinate cross‑functional teams in a fast‑paced logistics environment. You will manage the OSP negotiations, design and implement compensation models, oversee monthly invoicing and audits, and drive cost savings while ensuring

Qualifications

• Bachelor’s Degree in Logistics, Law, Supply Chain Management, Transportation, or related field.
• Strong organizational, coordination, communication and negotiation skills.
• Proficiency in Microsoft Office.
• Fluency in both Italian and English; selection in both languages.

Responsibilities

• Manage the OSP negotiations.
• Manage the Compensation Model ensuring timely design, updates, approvals and implementation.
• Control OSP costs through weekly forecasts, monthly reporting, cost deviation analysis and accrual oversight.
• Lead OSP Business Plan preparation, ensuring accurate volumes, cost development, and cost‑saving initiatives.
• Oversee legal compliance, contract updates, monthly invoicing and internal OSP audits.

Skills

Communication skills

Negotiation

Analytical thinking

Leadership

Education

Bachelor’s Degree in Logistics

Tools

Microsoft Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Outside Service Providers Support Group Director

Location

Milan, Via Fantoli, Italy (On-site)

What you will do

• Manage the OSP Negotiations
• Manage the Compensation Model ensuring timely design, updates, approvals and implementation.
• Control OSP costs through weekly forecasts, monthly reporting, cost deviation analysis and accrual oversight.
• Lead OSP Business Plan preparation, ensuring accurate volumes, cost development, and cost‑saving initiatives.
• Oversee legal compliance, contract updates, monthly invoicing and internal OSP audits.

What you will need

• Strong communication and interpersonal skills.
• Strong organization, coordination, negotiation, and problem‑solving abilities.
• Analytical and financial skills.
• Proactive, dynamic, and vendor‑strategy oriented approach.
• Experience managing complex operations and outsourced providers.
• Ability to innovate and adapt to market changes.
• Good understanding of freight operations and transport regulations.
• Experience in leading teams and coordinating cross‑functional activities will be highly valued.

Qualifications

• Bachelor’s Degree - Logistics, Law, Supply Chain Management, Transportation, or related field.
• Strong organizational and coordination skills and excellent communication and negotiation skills.
• Problem-solving and decision‑making abilities.
• Fluency in both Italian and English. The selection process will be conducted in both languages.
• Proficiency in Microsoft Office.
• 8-10 year experience in a management position and similar role.
• Willing to travel and being relocated.

Employee Type

Permanent

How we recruit

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work‑related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.