Director, External Service Providers & Operations

UPS Supply Chain Solutions, Inc.; Milano; In loco; EUR 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. in Milan, Italy seeks an experienced Outside Service Providers Support Group Director to lead the OSP program, manage vendor relations, and ensure contracted services meet standards, timelines, and budgets.

You will oversee procurement, contract administration, and future business opportunities, guide a team, and drive cost control, compliance, and cross-functional collaboration in a dynamic logistics environment.

Competenze

• Fluency in Italian and English; selection conducted in both languages.
• 8–10 years experience in a management position or similar role.
• Willingness to travel and be relocated.
• Strong communication and negotiation skills required.
• Experience managing complex operations and outsourced providers.

Mansioni

• Manage the OSP Negotiations.
• Manage the Compensation Model with timely design, updates, approvals and implementation.
• Control OSP costs through forecasts, monthly reporting, cost deviation analysis and accrual oversight.
• Lead OSP Business Plan preparation with accurate volumes and cost development.
• Oversee legal compliance, contract updates, monthly invoicing and internal OSP audits.

Conoscenze

Communication

Interpersonal skills

Organization

Negotiation

Problem solving

Analytical skills

Financial skills

Vendor strategy

Operations management

Outsourced providers

Innovation

Adaptability

Freight knowledge

Transport regulations

Team leadership

Cross-functional coordination

Formazione

Bachelor’s Degree in Logistics, Law, Supply Chain Management, Transportation, or related field

Strumenti

Microsoft Office

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. in Milan, Italy seeks an experienced Outside Service Providers Support Group Director to lead the OSP program, manage vendor relations, and ensure contracted services meet standards, timelines, and budgets.

You will oversee procurement, contract administration, and future business opportunities, guide a team, and drive cost control, compliance, and cross-functional collaboration in a dynamic logistics environment.