On‑Site IT Support Engineer — Networks & Projects
Amazon
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Descrizione del lavoro
Amazon is seeking an IT Support Engineer to keep our IT infrastructure robust across Italy's on-site facilities. You will troubleshoot issues, support end-user devices, and contribute to network projects to enable our fast-moving operations.
Based on site with travel to other sites in the country and possibly internationally, you'll collaborate with remote and on-site teams and mentor junior IT technicians as you help design and implement scalable systems for Amazon's fulfillment network.
Competenze
- Bachelor's or Master's degree in computer science, engineering, analytics, mathematics, statistics, or IT.
- Experience troubleshooting in a multi-user high-availability environment.
- Experience in IT client, server, and network service delivery.
- Experience with networking technologies (TCP/IP, DNS, DHCP) and cross-platform support.
- Valid EU driver's license and fluency in Italian (C1) and English (B2).
Mansioni
- Support end-user equipment and building IT infrastructure.
- Assist with network projects like IT setup of new Amazon buildings.
- Suggest processes to improve IT usage in operational sites.
- Train and mentor IT technicians.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Amazon is seeking an IT Support Engineer to keep our IT infrastructure robust across Italy's on-site facilities. You will troubleshoot issues, support end-user devices, and contribute to network projects to enable our fast-moving operations.
Based on site with travel to other sites in the country and possibly internationally, you'll collaborate with remote and on-site teams and mentor junior IT technicians as you help design and implement scalable systems for Amazon's fulfillment network.
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